Senior Director of Online Learning

University of Washington•Seattle, WA

1d•$150,000 - $170,004

About The Position

Continuum College at the University of Washington is seeking an established leader to scale online education and transform an existing operation to support the full lifecycle of online education across UW. The Senior Director leads Continuum’s strategy for expanding access to high-quality online and hybrid education in support of educational excellence and lifelong learning. In partnership with UW schools and colleges, the role enables faculty and academic units to develop, launch, and grow online learning opportunities for a diverse population of learners. The Senior Director leads learning design, media production, and instructor development, and coordinates with student-facing and administrative units to support a high-quality experience for faculty and learners. The role calls for deep experience serving students across a wide range of ages, disciplines, and learning modalities, along with equitable and inclusive leadership and meaningful engagement with faculty, students, and staff. The Senior Director provides strategic leadership and people management across online learning services, partnerships, operations, budgets, and teams.

Requirements

Master’s degree in instructional design, learning sciences, education, or another relevant field; equivalent education and/or experience may substitute where permitted.
Five or more years of experience leading a faculty-focused team, such as instructor development or instructional design; equivalent education and/or experience may substitute where permitted.
Experience launching and growing an online education unit within a university setting.
Proven ability to communicate with stakeholders at all levels in a complex work environment, including department chairs and deans.
Experience developing tools, processes, and approaches for managing a design team.
Strong analytic skills and demonstrated ability to use data to make decisions.
Demonstrated ability to manage through innovation and change.

Responsibilities

Develop and advance Continuum’s strategy for online and hybrid education in support of UW’s commitment to educational excellence and lifelong learning.
Guide strategic planning, prioritization, and resource allocation across the online learning portfolio, aligning initiatives with institutional priorities and organizational capacity.
Develop and oversee scalable service models that enable schools and colleges to launch and grow high-quality online and hybrid learning opportunities.
Oversee resource allocation, implementation, partner communication, and performance reporting to support the planning, launch, and delivery of online learning initiatives.
Ensure the quality, consistency, and effectiveness of online learning services, course development practices, and learner-facing experiences.
Ensure schools, colleges, and faculty partners receive responsive, high-quality support throughout the lifecycle of online learning initiatives.
Lead multi-million-dollar budget planning, resource forecasting, operational planning, and performance reporting for the online learning portfolio.
Establish operational frameworks, models, and quality standards for effective and scalable online learning development.
Evaluate emerging technologies, instructional approaches, and best practices to inform the strategic direction of online learning services and programs.
Build and sustain collaborative partnerships with UW schools, colleges, and academic units.
Partner with associate deans, department chairs, faculty, and staff to identify opportunities to expand and enhance online and hybrid learning offerings.
Collaborate with enrollment services, registration, operations, marketing, and domain leads to ensure a seamless experience for learners and faculty.
Collaborate with Continuum’s senior leaders to establish annual and quarterly goals.
Foster frequent, open, and positive collaboration between the Learning Experience team and other Continuum College teams.
Represent Continuum College on university committees, task forces, and cross-functional initiatives.
Establish and manage strategic relationships with selected contractors, vendors, and professional organizations.
Provide strategic leadership and people management for learning design, media production, course production, and instructor development teams, including direct supervision of three directors.
Establish goals, priorities, and performance expectations aligned with organizational objectives.
Hire, onboard, and mentor staff, providing opportunities for continued learning and skill development.
Achieve results through formal and influence-based leadership.
Attract and recruit high-quality talent to Continuum College.