Senior Director of Info Governance Sales

Lighthouse Document Technologies Inc

59d•Onsite

About The Position

The Senior Director of Information Governance Sales serves as a Lighthouse SME (Subject Matter Expert) in the area of Microsoft 365 and its impact on eDiscovery workflows and requirements. The individual is responsible for collaborating with clients, Information Governance Consultants, operations team, Sales, and Lighthouse leadership to influence the success of the Information Governance services offering in driving improved performance for clients and new client acquisition and growth.

Requirements

BA or BS degree required.
8+ years of executive level sale experience in legal industry
8 years Microsoft and eDiscovery industry experience.
Excellent understanding of eDiscovery technologies and requirements.
Excellent knowledge of litigation support and legal discovery process and concepts.
Proven success and desire to consult with clients / internal departments.
Easily projects expertise and solves day-to-day challenges while helping to shape strategic direction.
Excellent written and oral communication skills with clients and internal staff.
Customer service demeanor: approachable, respectful, polite, and focused on client satisfaction.
Ability to multitask under pressure.
Experience leading complex projects, managing multidisciplinary teams from other departments.

Responsibilities

Acquire and grow new clients.
Ensure profitable growth of the product based on pricing and account targeting strategies; sustainable growth strategies that address market opportunities and challenges.
Serve as primary point of contact for clients, sales reps counsel, and consultants on Information Governance projects.
Provide accurate reporting and forecasts based on sales funnel plans, client usage and new account activity.
Proactive in thought leadership around Information Governance offerings.
Drive identification and scoping of prospective Information Governance engagements with current and prospective clients:
Analyze client history, analytics, and review needs to propose engagement opportunities.
Participate in calls and meetings with clients and Microsoft Strategy Sessions regarding potential Information Governance engagements.
Drive Sales team engagements with prospective clients.
Support active clients in their use of M365 leveraging Lighthouse Information Governance Consultants:
Scope and coordinate work with internal team members across teams and with clients and outside counsel.
Leverage learnings from Information Governance projects to provide statistically supported recommendations.
Develop and document use cases and best practices for application of Information Governance Services.
Train and mentor sales team members supporting Information Governance.
Collaborate effectively with other Service Delivery teams to ensure superior client service.
Travel to prospective and existing clients, attend trainings and conferences.
Perform other related duties as assigned.