Senior Director of Health Plan Strategy and Business Development - Remote

UnitedHealth Group•Eden Prairie, MN

3d•$134,600 - $230,800•Remote

About The Position

The Senior Director of Health Plan Strategy and Business Development partners with our Health Plans clients on strategic initiatives to ensure future success. This role is accountable for driving strategic business development, overseeing proposal execution, and shaping product innovation that delivers measurable value to clients and patients. Through cross-functional leadership, client engagement, and data-driven decision-making, the Senior Director ensures scalable, market-aligned solutions that advance enterprise goals and strengthen the organization’s competitive position. Additionally, the Senior Director partners with our health plan executive team to analyze how current pharmacy trends interest with our clients’ organizational goals and strategic growth initiatives. This role will have opportunity to identify growth in membership and value across the healthcare ecosystem.

Requirements

Bachelor degree
5+ years of project management and/or analytical experience
5+ years of experience working with senior level c - suite executives and demonstrating progressively increasing responsibility
2+ years of experience with PBM Medicaid Medicare client contract management
Experience messaging, positioning, and presenting information for maximum customer impact and influence (e.g. leading and coordinating Executive Review Committees, bi-annual summits, executive dashboards, Large Case Reviews, etc.)
Experience initiating project plans and successfully manage projects to full execution
Experience leading the RFP (Request for Proposals) process, finalist presentations and negotiating client contracts (specifically, Renewals and Market Checks)
Experience working with complex health care solutions (e.g., outsourced health care solutions)
Profit & loss PBM client contract management experience
Solid understanding of operations, reporting and forecasting
Ability to travel up to 25%25

Nice To Haves

MBA
5+ years of healthcare industry experience
3+ years of experience in strategic client relationship management within a PBM, or Health Plan with direct oversight of a PBM
Project management experience
Experience with PBM Medicare Part D and Medicaid
Experience with PBM rebates and values
Experience leading organizational programs of high complexity
Background in strategic planning, governance, or portfolio management

Responsibilities

Support development of the strategic plan, long range plan and annual business plans within the Health Plan team. Identify key themes and critical initiatives. Track progress against plans, identify and deviations and suggest plans to remediate
Partners with Client Executives and key business stakeholders to develop and execute a strategic client plan that addresses client’s business needs (current and emerging), supports growth, provides measurable value, and increases client engagement / loyalty
Establishes, cultivates, and manages, the customer relationship at multiple levels, (executive suite to solution owners) serving as a trusted business advisor / partner to the client
Build solid cross‑functional partnerships across HR, Communications, and business leaders
Prepares and/or contributes to the preparation of reports, briefings, and presentations, including Quarterly Earnings Reports, CEO Updates, and Investor Conference materials
Refines client strategy through continual discussions with client stakeholders, detailed understanding of client context, anticipation of client needs, and holds design sessions with relevant Optum leaders to define solutions and execution plans
Acts as “ambassador” for Optum at client, advancing Optum’s interests with client stakeholders. Represents and articulates value of Optum solutions to various levels within the client, including executives, decision makers and key influencers
Negotiates contractual agreements, statements of work, serving as liaison with contracting / legal / finance
Constantly assesses the value our solutions are delivering and leads team members to develop approaches that increase the value we provide and / or increases the impact Optum has on the client’s business
Engages cross functional client teams on the delivery of services, escalating issues where necessary and driving resolution. Holds functional teams accountable to deliver against client requirements and expectations
Owns identifying expansion / enhancement opportunities, gauging client receptivity, facilitating contracting processes that delivers value to all parties
Key liaison between client and Optum business leaders
Maintains accurate and current client plan in CRM System (SalesForce.com), including client planning, opportunity management, contact management, current solution footprint, etc.
Ensures Client Satisfaction and client willingness to serve as a reference