Senior Director of Food Service - Convenience
About The Position
The Sr. Director of Food Service oversees the development, performance, and long‑term growth of Onvo’s food and beverage platform across a rapidly expanding network of 40+ stores. This role works collaboratively across Operations, Marketing, Supply Chain, and Training to ensure the program is innovative, operationally executable, and financially successful. This role blends product innovation, menu strategy, operational design, branding, and financial leadership to ensure the food service offering consistently delivers: Exceptional quality & freshness Great value Speed of services Strong profitability Drive overall sales and per ticket growth While store teams executes daily operations, this role functions as the leader of the food service responsible for its health, performance, and long‑term growth. The Sr. Director owns the strategy, profitability, and continuous improvement of Onvo’s food and beverage programs, including: Menu architecture & product development Beverage platform leadership Innovation & LTO pipeline and strategy Equipment & packaging strategy Supplier partnerships & cost management Labor & operational efficiency Systemwide program rollout Ongoing business performance monitoring, competitive trends & customer preferences
Requirements
- 8–15+ years in: Food service innovation
- Culinary or product development
- Food category management
- Restaurant, C-store, grocery prepared foods, or food manufacturing innovation
Nice To Haves
- Experience within convenience retail or restaurant innovation is strongly preferred.
Responsibilities
- Oversee the full lifecycle management from concept development through recipe creation, sourcing, operational validation, training, and system rollout.
- Setting the overall food service strategy and program architecture
- Monitoring the health and performance of the food business
- Evaluating category profitability and growth opportunities
- Identifying operational bottlenecks impacting speed, quality, or labor
- Driving continuous improvements in margins, throughput, and customer satisfaction
- Training, proper product build methods, food safety
- Waste & shrink management controls
- Food safety, quality control and regulatory compliance
- Product development & innovation pipeline
- Develop SOPs and manage training thereof
- Develop equipment requirements & packaging strategy
- Supplier partnerships & cost management
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
11-50 employees
