Senior Director of Fiduciary Administration

Associated Bank • Chicago, IL

7d • Onsite

About The Position

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. The Senior Director of Fiduciary Administration leads the standards, governance, and risk practices that support consistent and compliant fiduciary administration across Associated Trust Company. This role has a direct impact on client outcomes by strengthening administration practices, supporting complex fiduciary decisions, and helping trust teams deliver high-quality service. The leader will also develop fiduciary talent, improve processes, and partner closely across Trust and Advisory Services, Risk, Legal, Compliance, and Operations.

Requirements

• Bachelor’s degree in Business, Finance, or a related field.
• 12+ years of progressive experience in fiduciary administration, trust, estate, or related services within a bank or trust company environment.
• 12+ years of experience managing complex fiduciary relationships and administration practices.
• 10+ years of leadership experience guiding fiduciary teams or functions, including coaching, performance management, workflow oversight, and partnership with Legal, Risk, Compliance, and Audit on fiduciary matters.

Nice To Haves

• Master’s degree, Juris Doctor, or advanced coursework or certifications in fiduciary administration, estate planning, or tax.
• Certified Trust and Financial Advisor designation.
• Certified Financial Planner designation.
• Advanced degree in law, taxation, accounting, or financial planning.

Responsibilities

• Develop fiduciary policies, procedures, administration standards, and governance frameworks that support consistent execution and strong oversight.
• Lead fiduciary officers and trust administration professionals by providing direction, coaching, performance oversight, and workflow guidance.
• Drive consistency in fiduciary administration practices, service standards, documentation expectations, and account review processes across trust teams.
• Identify fiduciary risks within administration processes and support timely escalation, mitigation, and remediation.
• Partner with Legal, Risk, Compliance, Internal Audit, Operations, investment management, and Trust and Advisory Services to maintain a strong control environment.
• Advise on complex fiduciary matters, including governing document interpretation, discretionary decisions, and higher-risk account actions.
• Support regulatory examinations, internal audits, and fiduciary committee work by providing subject matter expertise and coordination.
• Improve fiduciary training, best practices, administration playbooks, and process efficiency to strengthen team capability and reduce risk.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior