Senior Director of Data Center Operational Reliability (Nashville, TN)

Oracle•Nashville, TN

2d•$161,700 - $338,500•Onsite

About The Position

The Senior Director of Operational Reliability, Data Centers, is a critical leadership role responsible for ensuring the consistent, compliant, and reliable operation of all Mechanical, Electrical, and Plumbing (MEP) infrastructure across Oracle’s global data center fleet. This position has overall accountability for MEP maintenance in accordance with Oracle’s stringent standards and Original Equipment Manufacturer (OEM) requirements, while also partnering collaboratively with internal and external stakeholders to drive industry-leading operational excellence.

Requirements

Leadership role responsible for ensuring the consistent, compliant, and reliable operation of all Mechanical, Electrical, and Plumbing (MEP) infrastructure across Oracle’s global data center fleet.
Overall accountability for MEP maintenance in accordance with Oracle’s stringent standards and Original Equipment Manufacturer (OEM) requirements.
Partnering collaboratively with internal and external stakeholders to drive industry-leading operational excellence.

Responsibilities

Lead the oversight and execution of preventive and corrective maintenance programs for all data center MEP assets, ensuring compliance with Oracle and OEM guidelines.
Work closely with Vendor Management and Engineering teams to ensure appropriate equipment selection, timely adoption of OEM bulletins, and mitigation of potential risks.
Oversee SCCS (System Capacity and Compliance Studies) and validate service delivery plans to assure operational capacity and readiness.
Guide end-of-life (EOL) strategies, ensuring thorough quality assurance reviews with Engineering and oversight of service development needs for equipment retirement and refresh projects.
Proactively address ‘day 2’ operational issues to prevent potential impacts on critical IT load, ensuring business continuity.
Serve as escalation point and leader for incident response, overseeing tier 2 technical support for field teams and supporting the build-out, integration, and monitoring of Facility Operations Centers across the Oracle data center fleet.
Lead the Building Automation Operations organization and centralized service functions to ensure consistent operational standards and rapid response across all facilities.
Institute best practices, foster a culture of safety, compliance, and innovation, and drive ongoing improvements in operational reliability and performance metrics.