Senior Director of Cyber Defense

Entrata • Lehi, UT

2d • $221,100 - $367,000 • Hybrid

About The Position

The Senior Director, Cyber Defense is responsible for Entrata’s information security defenses, cyber defense strategy, and incident response program. This role leads the capabilities required to detect, investigate, contain, and recover from security events across Entrata’s technology environment.
The Senior Director partners with leaders across Security, Technology, Engineering, Infrastructure, Product, Compliance, Legal, and Communications to strengthen Entrata’s security posture and operational resilience. This role establishes the processes, technology, communication channels, and cross-functional discipline necessary to respond effectively to cyber threats while ensuring appropriate coverage across regions and time zones.

Requirements

• 10–15 years of progressive, relevant experience in cybersecurity, security operations (SOC), incident response, or cyber defense.
• Proven track record leading enterprise security operations, incident response, or cyber defense programs.
• Expert-level incident command and incident response skills in high-stakes environments.
• Demonstrated experience in direct, customer-facing executive engagement and client briefings during high-severity incidents.
• Demonstrated background building or maturing SOC/IR organizations within enterprise environments subject to rigorous audit, compliance, and governance controls.
• Deep, comprehensive understanding of information security principles, threat vectors, controls, technologies, and operating models.
• Exceptional executive-level communication, crisis management, workload prioritization, and decision-making capabilities under pressure.

Nice To Haves

• Active executive security credentials such as CISSP, CISM, CISA, or GIAC (GCIH, GCFA).
• Experience leading cyber defense and incident command within multi-tenant, cloud-native SaaS platforms (AWS, Azure, GCP).
• Hands-on leadership implementing security automation (SOAR), modern SIEM/XDR analytics, threat intelligence, and proactive threat hunting programs (e.g., MITRE ATT&CK framework).
• In-depth familiarity with SOC 2 Type II, ISO 27001, NIST CSF, FedRAMP, GDPR, and CCPA regulatory environments.
• Master’s degree in Cybersecurity, Computer Science, Information Technology, or a related field.

Responsibilities

• Define and execute Entrata’s cyber defense strategy and multi-year operational roadmap aligned with enterprise risk. Serve as Incident Commander for significant security incidents—coordinating technical response, triage, containment, eradication, recovery, and business decisions.
• Lead detection, alerting, and investigation across the technology stack. Create and maintain incident response playbooks, runbooks, severity levels, decision rights, regional time-zone handoffs, and escalation paths.
• Serve as the frontline executive interface for enterprise clients during active incidents, delivering transparent technical briefings, root-cause analyses (RCAs), and post-incident remediation updates. Partner with Legal, Privacy, Communications, and Customer Success on crisis messaging.
• Establish and present strategic cyber metrics, threat assessments, and operational maturity benchmarks to executive leadership, audit committees, and board stakeholders.
• Drive continuous maturity across threat detection and response to align with enterprise compliance frameworks, regulatory standards, and third-party audit requirements while making timely, risk-based decisions in high-stress environments.
• Proactively leverage approved GenAI tools to automate routine tasks while serving as the "Human-in-the-Loop" to audit outputs, maintain prompt competency, and enforce strict data governance and PII protection protocols.

Benefits

• Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
• Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
• HSA/FSA options and employer-paid disability benefits provided for eligible employees.
• Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
• Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.
• Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.
• Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
• Bi-annual swag drops for employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior