Senior Director of Contractor Marketplace & Workforce Operations

AMN HealthcareRemote - AZ, AZ
$124,000 - $155,000Hybrid

About The Position

The Senior Director, Strategic Workforce Solutions is a highly visible role that provides an outstanding opportunity to drive growth by building out our team, solutions, infrastructure, and products while educating our clients on our value propositions. This role leads the consulting services within our innovative Healthcare Workforce Solutions department. The Senior Director is responsible for establishing credibility and building trusted partnerships with contacts throughout all departments.

Requirements

  • Bachelor's Degree with 15+ years of work experience OR High School Diploma/GED with 19+ years of work experience
  • Experience in healthcare consulting, preferably in a large firm
  • Demonstrated ability to lead and operate in a matrixed organizational environment successfully

Nice To Haves

  • Staffing, recruiting, talent management, or related professional services industry experience preferred
  • The ability to build a team, identify talent, mitigate employee issues, and serve as a coach and mentor
  • A track record of rapidly growing revenue and margins by significant percentages
  • Excellent relationship-building and networking skills
  • A hands-on approach to your work combined with confidence, passion, and a proactive attitude
  • Comfort with change and ambiguity

Responsibilities

  • Support expanding the service line's offerings, infrastructure, and capabilities to achieve the established accelerated growth targets and high-margin returns by showcasing your deep, proven experience in consulting to assess and support the development of the portfolio of services offered to the market.
  • Support developing and managing our solutions, implementing go-to-market strategies, providing input on investment decisions, developing thought leadership and differentiation strategies, and ensuring profitable and high-quality solutions to clients.
  • Facilitate a predictable and measurable meeting cadence, including regular team meetings, 1:1 meetings, and training to supervise progress to goals, mentor, strengthen and foster communication, and collaborate on process improvement to reach team production objectives.
  • Set and lead standards and processes for efficiency, utilization, delivery quality, and speed.
  • Determine delivery/staffing models and deploy resources for delivery execution and application of delivery methodologies and tools.
  • Ensure quality and client satisfaction with overall business/service line delivery.
  • Work with product and sales teams to develop go-to-market strategies (targeting, upsell, etc.) needed to achieve revenue targets.
  • Cultivate and build partnerships-based relationships with strategic account stakeholders with consistent phone and face-to-face interactions.
  • Support the identification and development of new solutions within the service line, including messaging and sales collateral and delivery processes, tools, and methodologies.
  • Build and submit business cases that support the evolution of pricing and contracting models required to achieve market relevance and profitability targets.

Benefits

  • AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
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