Senior Director of Client Strategy

Vaniam Group

3d•Remote

About The Position

The Senior Director of Client Strategy is responsible for shaping, leading, and activating portfolio-level partnerships that span therapeutic areas, business functions, and global regions. This role brings strategic rigor, scientific insight, and innovation together to drive measurable business growth, differentiated solutions, and long-term client value across priority accounts — including organic adoption of Vaniam’s Intelligence Suite subscription offerings.

Requirements

Bachelor’s degree required; advanced degree preferred.
7–10 years of experience partnering with pharmaceutical or biopharma clients, including 5+ years in oncology and/or hematology.
Proven track record leading large-scale biopharma partnerships and portfolio-level client relationships.
Demonstrated ability to translate complex scientific information into strategic narratives that drive decision-making and growth.
Demonstrated ability to grow subscription or recurring revenue within complex client relationships, ideally through technology, data, or analytics offerings layered onto a services foundation.
Experience leveraging AI, data, and advanced analytics to strengthen insights, accelerate workflows, and enhance the quality of patient-focused deliverables.
Exceptional communication, leadership, and executive-level client presence.
Ability to operate with strategic autonomy across a matrixed, fully remote environment.
Willingness and ability to travel up to 50%.

Responsibilities

Serve as the strategic lead across multiple client portfolios, guiding teams to embed insight-driven strategy into growth plans, brand strategy, communications, and activation.
Translate complex scientific, behavioral, and qualitative insights into clear, actionable recommendations that inform decision-making and deliver impact.
Develop enterprise-level strategic roadmaps that align client needs with evolving trends in oncology, hematology, and the broader biopharma ecosystem.
Generate compelling, insight-driven narratives that connect science, strategy, and storytelling to business outcomes.
Anticipate shifts in science, policy, data, and digital engagement to inform forward-looking strategies and new solution development.
Build trusted, senior-level client relationships and partner closely with HCP experts to ensure relevance, credibility, and excellence in strategic output.
Lead high-stakes client engagements including strategic workshops, pitches, proposals, and RFPs to drive retention and expansion.
Own portfolio-level growth strategy across priority client accounts, translating emerging market, scientific, and customer insights into actionable growth initiatives and differentiated solutions — including driving organic adoption of Vaniam Intelligence Suite modules (Horizon, Sphere, Catalyst, Explore, Engage, Convene) within existing client relationships.
Serve as the primary commercial bridge between client needs and Vaniam’s Intelligence Suite, converting insight engagements into subscription relationships that deepen platform adoption over time.
Partner with clients as innovation collaborators, co-creating and piloting new approaches that can be refined, scaled, and deployed across the broader client portfolio.
Lead and develop a high-performing client services leadership team of 3–5 members.
Foster a culture centered on strategic thinking, innovation, accountability, and measurable growth.
Provide direction, coaching, and empowerment to elevate leadership capability and ensure excellence across client portfolios and service delivery.
Serve as a strategic growth partner to business development, medical, scientific, and creative teams, shaping compelling value propositions that clearly articulate impact, outcomes, and differentiation.
Champion the responsible use of AI, data, and advanced analytics to unlock deeper insights, accelerate solution development, and create differentiated, insight-driven offerings.
Drive revenue expansion through strategy-led proposals, solution innovation, and long-term account growth, with accountability for portfolio performance and contribution to enterprise growth goals.
Lead the incubation, testing, and commercialization of new strategic offerings, frameworks, and capabilities that address unmet client needs and create scalable revenue opportunities.
Identify white-space opportunities across therapeutic areas, audiences, channels, and engagement models, prioritizing initiatives that drive measurable client and business impact.
Represent the firm’s strategic point of view externally through thought leadership, client forums, and industry engagement, strengthening market presence and attracting new opportunities.