Senior Director, North American Technology, Data & Digital Innovation (TDDI) Transformation

Sodexo Careers•North Bethesda, MD

1d•Remote

About The Position

Sodexo is seeking a Senior Director, North American Technology, Data & Digital Innovation (TDDI) Transformation. The Senior Director, NorAm TDDI Transformation leads enterprise-wide technology and organizational transformation initiatives across North America for Sodexo. This highly visible leadership role is responsible for driving modernization, optimizing operating models, improving financial efficiency, and establishing sustainable change governance across the Technology, Data & Digital Innovation (TDDI) function. Partnering closely with senior leaders across Technology, Finance, HR, Procurement, and Operations, this role ensures transformation initiatives are strategically aligned, well-governed, and executed with measurable business impact. The Senior Director also serves as a trusted advisor to executive leadership, helping guide large-scale change while maintaining operational, financial, and cultural stability. This is a remote role with the preferred candidate able to work Eastern Standard Time Zone hours to accommodate global meetings.

Requirements

Bachelor’s degree or equivalent experience
10+ years of management experience and 7–10+ years of progressive experience in enterprise technology, digital, or organizational transformation
Deep understanding of enterprise technology operating models and large-scale transformation delivery
Strong financial acumen, including cost optimization, business case development, and value realization tracking
Proven experience designing and leading change governance frameworks in complex, matrixed organizations
Executive-level communication and presentation skills, with the ability to influence senior stakeholders
Familiarity with structured transformation methodologies such as Agile, ITIL, Lean, or large-scale program frameworks
Ability to thrive in ambiguity, lead through change, and drive disciplined execution in a fast-paced environment

Nice To Haves

Experience working in global or highly complex operational environments (services, hospitality, facilities management, or similar industries preferred)

Responsibilities

Lead the development and execution of the North America TDDI transformation roadmap, including technology modernization, operating model evolution, cost optimization, and value realization initiatives
Design and implement structured change governance frameworks, including change impact assessments, workforce and stabilization protocols, and transformation oversight
Deliver key transformation programs and initiatives while partnering with Finance to build strong business cases, prioritize investments, optimize vendor spend, and track ROI
Develop executive-level reporting, dashboards, and board-ready materials that clearly communicate progress, risks, and outcomes
Collaborate with global TDDI stakeholders to align regional transformation priorities with enterprise technology strategy
Act as a strategic advisor to senior leaders, helping mitigate change fatigue and ensure sustainable adoption of transformation efforts
Influence and optimize a multi-million-dollar technology operating budget through disciplined financial and governance practices