This role defines and drives the enterprise network and connectivity strategy, aligning technology capabilities with business priorities and long-term organizational goals. The Senior Director leads the Network & Voice Services function, ensuring secure, resilient, scalable, and cost-effective delivery of enterprise connectivity services. They will shape multi-year roadmaps for network modernization, cloud connectivity, automation, and operational excellence to support business transformation. This position influences enterprise technology decisions and partners across Infrastructure, Security, Digital, and Business teams to deliver integrated outcomes. The role establishes governance, service performance standards, and risk management practices that improve reliability, compliance, and operational effectiveness. They will lead resolution and recovery strategies for critical incidents and service disruptions, ensuring business continuity and resilience. The Senior Director directs strategic relationships with telecommunications providers, cloud partners, and technology vendors to maximize business value and service performance. This role is accountable for function-level operating and capital budgets, investment planning, and resource optimization. The Senior Director leads and develops a multi-layered organization, fostering leadership capability, talent development, succession planning, and an inclusive culture. They will evaluate emerging technologies and industry trends to drive innovation, enhance customer experience, and improve enterprise outcomes.
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Job Type
Full-time
Career Level
Director