About The Position

Monro, Inc. Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro – Your Career is Here!

Responsibilities

  • Build and execute category strategies and business plans that align with short and long-term business objectives, including sales, margin and volume targets
  • Develop holistic assortment strategies and product screens, utilizing good/better/best frameworks and in-store execution plans to drive customer purchase behavior in our retail stores
  • Analyze and report on category performance, including revenue, volume, margin, competitive gaps, and product mix (good/better/best), adjusting strategy based on commercial, operational, and customer feedback
  • Synthesize consumer insights, market intelligence, and performance data to shape actionable merchandising strategies and guide business decisions at the category level
  • Foster and manage strategic vendor partnerships, owning negotiations and contract oversight to drive competitive cost structures, promotions and exclusive offerings to create long-term value
  • Manage inventory productivity through SKU assortment and purchasing improvements
  • Develop joint business plans with key suppliers to align and drive coordinated execution of growth strategies
  • Own and facilitate critical merchandising touchpoints, including high-impact line reviews, vendor meetings, and executive-level presentations to secure vendor partnerships and growth
  • Ensure supplier performance, as well as compliance with Monro’s standards and expectations; productively and effectively address all issues to ensure sustainable go-forward performance improvement
  • Create and own integrated go-to-market plans in collaboration with marketing and sales leaders
  • Leverage competitive and trend analyses to proactively inform pricing decisions and promotional strategies, ensuring in-store executability and relevant brand positioning across the assortment
  • Collaborate with marketing teams to ensure promotional activity and retail pricing supports guest traffic, conversion, and outlet loyalty
  • Own accountability for category and brand level objectives, including sales, margin and GMROI and inventory targets
  • Continuously monitor and analyze KPIs, including sales growth, margin improvement, inventory turnover, customer traffic and promotional performance
  • Collaborate with store operations to optimize back-room productivity, in-store merchandising, product knowledge and training, and customer engagement strategies
  • Partner with Inventory Planning & Management team to drive inventory efficiency by ensuring alignment between demand forecasts, supplier capabilities and production cycles, distributor inventory positioning and sell-through expectations. Work with supply points to develop a constant reverse logistics program reducing slow-moving inventory
  • Work with Inventory Planning & Management team to ensure consistent and timely distribution and delivery of both assorted and on-demand products via a just-in-time supply chain model
  • Implement efficiency improvements in product sourcing, supply chain logistics and inventory replenishment
  • Lead, develop, and mentor a team of Merchandising & Category Managers
  • Foster a culture of empowerment, collaboration, continuous learning and accountability for results
  • Effectively manage and integrate both onshore and offshore team members, ensuring collaboration, clear communication, performance accountability and aligned priorities
  • Provide clear direction, performance feedback and coaching to direct reports
  • Contribute to the adoption of new tools, systems and ways of working across the Merchandising & Category Management teams
  • Own the identification and development of data analysis and cadence of reporting up to the SVP - Merchandising and Senior Leadership team to track Merchandising KPIs
  • Effectively delegate, prioritize and refine output of direct reports to meet to deliver data-backed output to the SVP – Merchandising.
  • Collaborate with leaders across the business to create shared buy-in and accountability for cross-functional objectives and initiatives
  • Collaborate with the SVP--Merchandising and the Senior Leadership Team on high-priority merchandising and category management initiatives

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What This Job Offers

Job Type

Full-time

Career Level

Director

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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