Senior Director, Light-Track Delivery & AI Automation

Parexel•Southport, NC

3d•Remote

About The Position

We are seeking a Senior Director, Light-Track Delivery & Automation, to join our AI Enablement team in a remote capacity located on the East Coast. As a Senior Director, you will lead the team that builds and shapes rapid-turn AI solutions across Parexel including Robotic Process Automations (RPA), AI agents and assistants, and other small-scale automation -- while enabling business super-users to build their own solutions. This position plays a key role in delivering strategic AI and automation value quickly and reliably, ensuring governance discipline, and developing high-performing multidisciplinary teams across geographies. You'll join a fast-paced, growth-oriented environment focused on making a meaningful impact through rapid delivery, scalable automation patterns, and citizen-developer enablement. With diverse teams and continuous learning opportunities, this role offers the chance to shape the future of AI delivery at a leading clinical research organization and expand your influence across enterprise technology initiatives.

Requirements

Bachelor's degree in Computer Science, Engineering, Business, or related field
12+ years in technology delivery, engineering management, or automation leadership
At least 5 years leading multidisciplinary teams
Direct experience leading RPA or process automation programs at enterprise scale
Experience with citizen-developer enablement and the operational realities of supporting non-engineer builders
Strong understanding of when to build vs. defer, and how to choose among available platforms for a given problem

Nice To Haves

Advanced degree (Master's or MBA)
Experience in clinical research, life sciences, or healthcare technology
Familiarity with regulated environments and compliance requirements
Proven delivery leadership across a portfolio of small-to-medium AI and automation initiatives
Excellent prioritization instincts and the ability to make build/skip and platform-fit decisions confidently
Strong partnership skills with business stakeholders, technical teams, and citizen developers
Working knowledge of RPA platforms (UiPath preferred), AI agent/assistant platforms, and enterprise integration patterns
Experience managing multidisciplinary teams that include both professional engineers and citizen developers
Strong commercial instincts about which initiatives are worth pursuing and the ability to have honest conversations with business stakeholders
Comfort working in a regulated environment with familiarity in life sciences or another GxP-adjacent industry
Experience working across geographies and managing distributed teams

Responsibilities

Lead the team building rapid-turn AI solutions across Parexel: RPA automations, AI agents and assistants, and other small-scale automation work, balancing direct delivery with citizen-developer enablement
Manage a portfolio of small-to-medium AI and automation initiatives through the enterprise intake process, maintaining visibility on scope, status, value delivered, and available capacity
Oversee the team that builds AI agents and assistants on platforms including Copilot Studio and Parexel AI Assistant (PAIA), developing reusable patterns and templates that accelerate development
Lead the RPA team delivering process automations on UiPath and adjacent platforms, managing the intake-to-delivery cycle and maintaining the existing RPA portfolio
Establish and maintain governance discipline that enables fast delivery without sprawl, including triage, platform-fit decisions, quality standards, and reuse documentation
Enable and coach business super-users who build their own agents and assistants, surfacing high-value patterns for productization
Serve as senior point of contact for light-track delivery across all Parexel functions, building trusted relationships with business unit leaders and partnering with cross-functional teams
Lead a multidisciplinary team across multiple geographies, including engineers, citizen-developer enablement specialists, and operations leads, developing talent across both professional engineering and citizen-developer enablement paths