Senior Director, Learning & Development

Indeed•Remote,

2d•$162,000 - $298,000

About The Position

Indeed is seeking a strategic, high-energy leader to shape how its global field teams—including Sales, Client Success, and SBS—learn, grow, and perform. The role leads the end-to-end learning journey across field teams, covering onboarding, product fluency, and sales skills, and partners with field leadership to enable teams to sell and support clients at scale across segments. The Senior Director owns the vision, strategy, and organizational design of the global Learning Design function, including leading and developing a high-performing team. The role uses AI and innovative technology to personalize learning, scale content, support coaching, and prepare the workforce for the age of AI. It partners with executive and senior business leaders, translates business priorities into learning strategy, and uses data and impact measurement to connect learning programs to business outcomes. The role also oversees field-team communications and knowledge management, keeping content and information channels consistent, current, and accessible. Indeed’s mission is to help people get jobs. The company says it strives to cultivate an inclusive and accessible workplace and is committed to equal opportunity and reasonable accommodations. The position’s posted annual salary ranges are USD 162,000–244,000 for Tier 1 U.S. locations, USD 180,000–270,000 for Tier 2 U.S. locations, USD 198,000–298,000 for Tier 3 U.S. locations, and EUR 150,000–226,000 for Tier 2 Europe. Compensation depends on job-related factors and work location. The posting states that candidates in Tier 5 locations Foster City, San Francisco, and Sunnyvale (Remote) are not being considered. The application deadline is November 30, 2026, subject to possible extension.

Requirements

At least 17 years of related experience; alternatively, at least 15 years with a bachelor's degree, at least 12 years with a master's degree, or at least 8 years with a PhD.
Significant experience leading a global learning and design organization.
Demonstrated track record of developing high-performing teams and leaders.
Experience using AI to optimize organizational performance, personalize and scale learning, prepare the workforce for the age of AI, and introduce innovative approaches to the learning journey.
Experience building and measuring product fluency programs and ramp-time or time-to-productivity metrics for Sales or Client Success organizations.
Ability to operate in a fast-paced, constantly evolving environment and set direction amid ambiguity.
Proven experience serving as a senior strategic advisor to executive-level business leaders.
Executive communication and presentation skills, with experience influencing at the VP/SVP level.
Data-driven mindset and experience building measurement frameworks that connect learning to business impact.

Responsibilities

Own the vision and strategy for the global Learning Design function and lead, develop, coach, and manage the performance of learning design managers and specialists.
Own the end-to-end learning journey for field teams across segments, establishing a consistent global learner experience and standards for quality, consistency, design, authoring, and evaluation.
Promote AI and innovative technology to personalize learning paths, accelerate content production, power coaching insights, and evolve learning design and delivery.
Own the strategy for developing and measuring sales skills and product fluency so new hires and tenured team members reach full performance as quickly as possible.
Serve as a senior strategic advisor to executive leaders and business partners, shaping learning priorities and translating business priorities into learning design strategy across verticals, markets, and segments.
Use data to identify needs, evaluate programs, and make decisions; own dashboards, reporting, and impact measurement tied to business outcomes, including product fluency and ramp-time metrics.
Own communications and knowledge management for field teams, ensuring the knowledge base, content, and information channels are consistent, current, and easy to access.
Represent Indeed's perspective in the market as a thought leader in instructional design and learning innovation.