Senior Director, Lab Quality

Providence•Renton, WA

2d•Hybrid

About The Position

The Senior Director, Clinical Laboratory provides strategic, programmatic, and analytic leadership in partnership with Divisional Executives, supporting divisional laboratory operations through quality oversight, regulatory accreditation programming, and contracting support. In close collaboration with the System Laboratory Chief Administrative Officer, System Laboratory Team, and Divisional Laboratory Executive Leaders, this role contributes to divisional and regional laboratory operations in the areas of quality management, accreditation readiness, regulatory compliance, and Pathology and Physician Services contracting. As a member of the Laboratory Executive Team, the Senior Director is accountable for advancing Providence Laboratories’ quality policy and overarching goals to ensure that all laboratory departments deliver test results that are: Accurate, Timely, Compliant with all laws and regulations, Affordable, Continuously improved, and Consistent with Providence Health & Services core values. The role provides direct oversight of Divisional Laboratory Quality teams, offering mentorship, guidance, and governance for quality and accreditation activities. The Senior Director also serves as the most senior support for Pathology and Physician Services contracting, ensuring alignment and collaboration with Providence Physician Compensation and the Department of Legal Affairs. In addition, the role partners with System Compliance to proactively identify and resolve compliance issues.

Requirements

Bachelor’s Degree in Laboratory Science or a related scientific field, or equivalent education/experience.
Medical Laboratory Scientist (ASCP) or equivalent (required upon hire).
10+ years of experience in a clinical laboratory environment.
8+ years of leadership experience with strong emphasis on Quality Management.
5+ years as a systems‑level thinker with long‑term planning experience.
Demonstrated success working in environments with strong regulatory oversight.

Nice To Haves

Master’s Degree in Health Administration or Business Administration (preferred).
Advanced technical degree (preferred).
Professional certifications strongly preferred, including: Certified Quality Auditor (CQA), Diplomate in Laboratory Management (DLM), Qualification in Laboratory Safety (QLS).
Multi‑facility laboratory leadership experience (preferred).
Acute or hospital‑based clinical laboratory leadership experience (preferred).

Responsibilities

Develop, implement, and maintain the System Laboratory Quality Plan, ensuring alignment across system, divisional, and ministry‑level quality activities.
Ensure laboratories across the system maintain continuous inspection readiness while fostering a just culture.
Establish structures, programs, and caregiver development initiatives that support highly reliable laboratory services.
Maintain conditions necessary to meet all regulatory requirements related to CLIA, OSHA, and CAP, and ensure compliance with the Laboratory Compliance Program.
In collaboration with the Laboratory CMO, develop system‑standardized quality programming that ensures regulatory compliance and high‑quality patient services.
Provide direct oversight and mentorship to Divisional Laboratory Quality teams.
Partner with Divisional Laboratory Executive Leaders to ensure quality leaders allocate appropriate time and resources across accreditation cycles.
Provide indirect oversight of Providence laboratory leaders in acute‑care settings through the laboratory governance structure.
Serve as executive sponsor within laboratory governance, including leadership of high‑complexity testing technical workgroups.
Travel as needed to deploy system strategies, support regional needs, and meet aggressive implementation timelines.
Assume accountability for divisional quality leadership in support of executive laboratory governance objectives.
Collaborate with senior system leadership on long‑range strategic planning initiatives to improve quality, integration, patient experience, and value.
In partnership with the System Lab Senior Director – Operations, Performance Improvement & Integration, develop system‑wide dashboards to drive laboratory performance improvement.
Define quality goals and performance plans in collaboration with the System Lab Chief Administrative Officer and Regional Executive Leadership.
Review and monitor laboratory outreach programs for compliance with applicable federal and state regulations.
Provide senior leadership oversight for Pathology and Physician Services contracting processes.
Ensure effective collaboration with Physician Compensation and Legal Affairs to support compliant contracting.
Partner with System Compliance to proactively identify and correct laboratory compliance risks.
Direct deployment of complex, cross‑functional resources, including REH, LIS/IT, HR, Finance, Clinical Institutes, and vendor partners.
Initiate new procedures supporting Business Development, Quality Management, Patient Safety, and Quadruple Aim initiatives.
Actively support and integrate Providence mission and core values into all leadership decisions and daily activities.
Promote patient safety, reliability, and continuous improvement as foundational elements of laboratory operations.