Sr Director - Enterprise Connectivity & Network Services

Lilly • Indianapolis, IN

22d • $157,500 - $231,000 • Hybrid

About The Position

Lilly is seeking an experienced leader to transform enterprise networking through automation, self-healing operations, and agentic AI. As a leader in Infrastructure & Operations and a member of the Enterprise Cloud & Connectivity Lead Team, this position is responsible for delivering secure, supported connectivity to Lilly’s global network. The role partners with infrastructure and business-facing teams to understand their needs, set future direction, and modernize how networking is built and operated. It leads and develops technical talent while emphasizing reliability, efficiency, information security, and user experience.

The position leads global delivery across LAN, WLAN, WAN, cloud networking, and data center facilities networking, as well as operational network security capabilities. It establishes service management practices, develops sourcing and vendor strategies, maintains IT and business relationships, and oversees quality, compliance, programs, budgets, staffing, and strategic planning. The role sets a three-to-five-year strategic direction aligned with IT and business strategies and promotes technology innovation, including automation-ready and API-driven architecture.

The position is located in Indianapolis, Indiana, and works in a hybrid model. Occasional domestic and international travel of less than 10% is required.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related technical engineering discipline; listed related fields include Software Engineering, Computer Engineering, Information Systems, Cybersecurity, Information Science, Network Engineering, Systems Engineering, Computer Information Systems, Management Information Systems, Cloud Computing, and Data Science.
• 10+ years leading enterprise information technology solutions and operational support for mission-critical services, with direct experience across hosting, networking, communication, collaboration, and deskside infrastructure services.
• 5+ years leveraging external partners to deliver services, including requirements definition, contract establishment, and governance to ensure desired outcomes.
• Proven experience setting strategic direction and defining a future vision for enterprise technologies and services.
• Multiple years leading global organizations using a blended sourcing model of internal and external resources.
• Extensive experience advancing service management capabilities.
• Strong ability to lead in crisis and incident management situations.
• Direct leadership experience introducing technology solutions and services such as automation, self-healing operations, and agentic AI.
• Recognized as a thought leader by business and IT leaders.
• Strong influence and communication skills, including the ability to collaborate and build relationships.
• Expertise working in complex, diverse business, technology, regulatory, and partner landscapes.
• Significant experience with process improvement and automation tools and techniques.
• Strong organizational and communication skills.
• Ability to work independently, take initiative, and self-manage.

Responsibilities

• Lead global delivery of LAN, WLAN, WAN, cloud networking, and data center facilities networking, improving reliability and efficiency through automation, self-healing capabilities, and agentic AI.
• Lead operational delivery of network security capabilities, including firewalls and network security monitoring technologies; partner with Cybersecurity to define and implement a cyber roadmap.
• Establish, maintain, and improve the service management ecosystem using automation and data-driven practices.
• Develop and manage team capabilities, anticipate staffing and skill needs, and develop technical talent.
• Determine sourcing strategies, establish requirements and SLAs, and lead vendor governance activities.
• Build relationships across IT and the company, translating stakeholder needs into strategies and actions.
• Implement and reinforce company IT quality and compliance practices.
• Ensure projects and programs are delivered on time, within budget, and with expected outcomes.
• Meet financial and headcount targets, optimize spend, and ensure effective service delivery.
• Establish a three-to-five-year strategic direction for networking, including automation and AI-enabled operations, aligned with IT and business strategies.
• Monitor technological advancements, especially automation and agentic AI, incorporate them into services, and encourage innovative thinking within the team.
• Participate in establishing and aligning with architecture principles, including automation-ready and API-driven design.
• Provide secure, fully supported connectivity to Lilly’s global network.
• Partner with infrastructure and business-facing teams to understand needs and influence future direction.
• Lead the organization through crisis and incident management situations.

Benefits

• Company bonus, depending in part on company and individual performance.
• Company-sponsored 401(k) eligibility.
• Pension.
• Vacation benefits.
• Medical, dental, vision, and prescription drug benefits eligibility.
• Flexible benefits, including healthcare and/or dependent day care flexible spending accounts.
• Life insurance and death benefits.
• Certain time-off and leave-of-absence benefits.
• Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior