Senior Director- Immunology and Immunotherapy

Mount Sinai Health System•New York, NY

About The Position

Responsible for providing leadership, direction, management, and administration of departmental operations and services to ensure accomplishment of objectives under the direction of senior leadership. The role oversees administrative functions, staffing, budgets, clinic operations, regulatory compliance, quality assurance, and revenue-cycle and patient-satisfaction initiatives. It works closely with senior leadership, medical and administrative staff, other departments, and external stakeholders to support effective, cost-conscious, high-quality patient care and departmental growth.

Requirements

  • Bachelor’s degree required.
  • Seven years of experience in health administration.

Nice To Haves

  • Master’s degree preferred.
  • Leadership experience in a health-care environment preferred.

Responsibilities

  • Direct, supervise, and coordinate administrative functions, activities, in-services, practice standards, and operational policies and procedures in accordance with institutional, governmental, and other regulatory standards.
  • Contribute to the division’s mission, goals, policies, procedures, budget, and work standards in coordination with the Senior Director of Nursing and under the direction of the President; assist the President with marketing initiatives.
  • Assist with employee selection, hiring, development, and management; oversee personnel policies and practices, performance appraisals, disciplinary actions, and interactions with applicable bargaining units; attend administrative labor grievances as requested.
  • Ensure required staff training is developed and delivered through a competency-based assessment program, evaluate and develop staff against job-specific competencies, and assess staff-resource allocation to support business activities and revenue-cycle initiatives.
  • Coordinate with senior management to monitor clinical activities and ensure cost-effective, high-quality patient care consistent with the hospital’s mission and resources.
  • Work with medical and administrative staff to ensure compliance with standards and regulations, including those of The Joint Commission and the NYS/NYC Department of Health.
  • Interpret operational problems and policies for practice managers, resolve problems, and recommend changes to senior leadership.
  • Oversee and monitor accrual submissions and variance reporting for assigned clinics, and recommend funding and accountabilities for satellite budgets as appropriate.
  • Collaborate with other departments on annual operating and capital budgets and contribute to the capital-selection process to ensure purchases support operations and growth.
  • Recommend clinic facility improvements, including construction, renovation, and equipment purchases; work with facilities staff on space allocation and facility resources, and provide operational input on short- and long-term space needs.
  • Interpret clinic and departmental policies, objectives, and procedures for practice managers; resolve issues involving staffing and the utilization of facilities, equipment, and supplies.
  • Coordinate with Health Information Management on medical-record management, storage, and information facilitation.
  • Collaborate with Patient Financial Services leadership on revenue-cycle initiatives and financially impactful operational processes; evaluate the effectiveness and operational support of information-technology applications.
  • Oversee a Quality Assurance program supporting key operational practice elements, including financial performance indicators and patient access to the system.
  • Represent the department at public and professional meetings and conferences as requested, facilitate communication and information flow, and participate in public-relations programs.
  • Coordinate operational and physician advisory committees as requested.
  • Collect data, prepare reports, analyze statistics, and respond to correspondence in a timely manner.
  • Participate with the Hospital President and senior management in evaluating and negotiating managed-care contracts and operations.
  • Support the institutional Studer/Patient Satisfaction initiative and demonstrate professional behavior reflecting leadership best practices.
  • Maintain professional affiliations and pursue professional development to keep pace with health-care trends.
  • Handle special projects assigned by the Hospital President.
  • Maintain strict confidentiality.
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