Senior Director, Healthcare Transformation & Health Equity

Centene Corporation•Remote-CA, CA

4d•$148,000 - $274,200•Hybrid

About The Position

This position will be accountable for the performance of a portfolio of Medical Management initiatives and the implementation of the Health Equity Cultural Competency Program. The candidate must reside in the state of California. This role is responsible for the overall planning, management, and effective implementation and support of initiatives to create value across clinical operations areas such as care management, utilization management, outreach programs, and other services related to both physical and behavioral health. The position evaluates specialty companies/vendors, defines business terms during contracting, and partners with these entities, Corporate departments, and other health plan departments to lead the implementation of new medical management programs. It oversees or directly manages a team responsible for project management, performance improvement, and clinical analytics. The role collaborates with internal and external stakeholders to identify, develop, and implement innovative programs to improve outcomes. It promotes an environment of cultural competence by identifying and implementing culturally-inclusive best practices and innovations, such as developing provider trainings to improve cultural awareness and competency. The role partners with community, regional, and statewide organizations to identify collaboration opportunities for culturally competent programs and services. It assesses the cultural diversity of the provider network to identify resources and gaps, including needs analysis for non-traditional providers, and develops recommendations for credentialing and network development. The position monitors and evaluates provider practices through KPIs within health equity dashboards to assess and improve cultural competence, addressing care gaps and aligning interventions. It is responsible for implementing population-specific activities, including training and awareness through media, and partnering with external equity stakeholders. The role identifies trends in specific populations, recommends interventions, identifies population health disparities, and creates outreach, community activities, and innovative programming to engage in services. Finally, it creates and implements a comprehensive, outcomes-based Cultural Competency Plan aligned with CLAS standards and national/regional priorities, incorporating data-driven assessments and defining a strategy for continuous improvement.

Requirements

Bachelor’s Degree required
10+ years of related experience
3+ years of supervisory/management experience
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Must reside in the state of California.

Nice To Haves

Master’s Degree preferred

Responsibilities

Accountable for the performance of a portfolio of initiatives aimed at creating value/ savings in areas of medical management.
Responsible for the overall planning, management, and effective implementation and support of initiatives to create value across clinical operations areas such as care management, utilization management, outreach programs, and other services related to both physical and behavioral health.
Evaluates specialty companies/ vendors, defines business terms during the contracting process, and partners with specialty companies, Corporate departments / resources, and other health plan departments to lead the implementation of new medical management programs with these vendors.
Oversees/ directly manages a team responsible for project management, performance improvement, and clinical analytics.
Collaborate with all internal and external stakeholders in identifying, developing, and implementing innovative programs and initiatives to improve outcomes.
Promotes an environment of cultural competence throughout the health plan through identification and implementation of culturally-inclusive best practices and innovations, such as the development of provider trainings to improve cultural awareness and competency within the provider network.
Partners with community, regional and statewide organizations and stakeholders to identify opportunities to collaborate to improve delivery of culturally competent programs and services.
Assesses cultural diversity of the provider network to identify resources and gaps, including needs analysis for non-traditional providers (traditional healers, religious and spiritual resources, natural support systems, etc.) and develops recommendations for credentialing and network development activities.
Monitors and evaluates provider practices through KPIs within health equity dashboards to assess and improve the cultural competence of delivered services by addressing care gaps and aligning interventions to resolve.
Responsible for implementation of population specific activities (such as training, awareness through the media, and partnering with various external equity stakeholders), including cultural treatment teams and other cultural community support system activities.
Identify trends in specific populations and recommend interventions.
Identifies population health disparities and creates outreach, community activities, and innovative programming to engage in services.
Creates and implements a comprehensive, outcomes-based Cultural Competency Plan that is aligned with CLAS standards and national and regional priorities/initiatives. The plan also incorporates data-driven assessments of culturally competent performance, and defines a strategy for the continual provision, monitoring and improvement of culturally competent performance.