Senior Director, Head of Medical Communications & Scientific Exchange, Neuroscience

Johnson & Johnson•Titusville, NJ

3d•Hybrid

About The Position

The Senior Director, Head of Medical Communications & Scientific Exchange (MCSE), Neuroscience provides strategic leadership, direction and oversight for integrated medical communications and scientific exchange across the U.S. Neuroscience portfolio. The role translates Medical Affairs strategy into accurate, balanced, current and compliant scientific content and dissemination plans for marketed medicines, pipeline assets and launch readiness. The leader is accountable for the MCSE organization’s strategy, operating model, talent and resource stewardship. The role connects scientific and medical communications, MSL communications, publications, congress content, external scientific engagement, medical education, data amplification and medical information interfaces to improve the quality, consistency, reach and usefulness of scientific exchange. It leads a multidisciplinary organization, builds scalable content operations and capabilities, advances responsible digital and AI-enabled practices, and uses insights and performance indicators to improve content strategy, channels, processes and resource allocation. The position is located in Titusville, New Jersey, and follows a hybrid schedule of three days in the office and up to two days remote per week. Domestic and, when required, international travel for scientific congresses, internal meetings and external engagements is required (25%).

Requirements

Doctoral degree in a relevant scientific or healthcare discipline (MD, DO, PharmD or PhD); a master’s degree with substantial directly relevant experience may be considered.
At least 10 years of healthcare, pharmaceutical, biotechnology or medical communications experience, including significant experience in Medical Affairs, scientific communications, medical information, publications or equivalent agency leadership.
At least 5 years of people leadership experience, including leadership of professional and/or managerial talent.
Demonstrated success leading integrated scientific communications strategy and execution across multiple products, indications or lifecycle stages.
Deep knowledge of medical communications, medical information, publication practices, scientific content development, medical review and digital technologies.
Working knowledge of relevant publication and medical-education standards, including Good Publication Practice and applicable ACCME requirements.
Ability to lead in a matrix, influence senior stakeholders, manage ambiguity, solve complex problems and translate strategy into execution.
Excellent written, verbal and presentation skills, with demonstrated scientific judgment and commitment to accurate, balanced and compliant communication.
Demonstrated budget, vendor, agency and resource-management experience.
Ability to travel domestically and, when required, internationally for scientific congresses, internal meetings and external engagements (25%).

Nice To Haves

Neuroscience or psychiatry experience, including mood disorders and/or schizophrenia.
Experience supporting pipeline programs, launch readiness and major scientific congresses.
Experience with field medical enablement, MSL content strategy and insight-driven content planning.
Experience advancing omnichannel medical education, content operations, structured content, analytics and responsible AI-enabled workflows.
Demonstrated excellence in external scientific relationships and collaboration with healthcare professionals, investigators, authors and professional organizations.

Responsibilities

Lead development and execution of an integrated scientific communications and content strategy aligned with Neuroscience Medical Affairs priorities, customer needs, evidence-generation plans and product lifecycle.
Provide portfolio-level leadership across mood disorders, schizophrenia and pipeline programs, ensuring therapeutic-area expertise and readiness for launches and key data events.
Oversee scientific content communicating approved medicines, disease-state evidence, pipeline data and relevant technologies.
Identify scientific communication opportunities, risks and capability gaps by integrating evidence, insights, healthcare-environment changes and business priorities.
Drive medical communications, scientific communications, publication, medical information and data-dissemination activities across the Neuroscience portfolio.
Oversee portfolio scientific-response content planning and development with Medical Information Scientific Engagement and other partners.
Partner with Field Medical leadership to develop and maintain MSL resources, including CORE assets, infographics and reactive slide decks.
Provide strategic oversight for publications and scientific dissemination, including publication planning, U.S. scientific communications plan ownership and pull-through of new evidence.
Guide medical congress content and execution, including medical booth assets, encores, sponsored scientific events and other non-promotional medical content.
Advance medical education and data amplification through digital HCP platforms, social channels, publication extenders, headquarters communications and other approved channels.
Ensure rigorous and timely medical review of externally facing medical and promotional materials in accordance with legal, regulatory, healthcare compliance and company requirements.
Oversee the quality, balance, traceability, currency and appropriate use of evidence across MCSE deliverables.
Monitor evolving U.S. and global healthcare, regulatory, publication and medical-information standards and translate relevant changes into team practices.
Champion compliant innovation, including responsible evaluation and use of approved AI and digital technologies with documented medical review and appropriate licensed evidence.
Build scalable content operations for reuse of approved assets, structured content, metadata, version control and retrieval across approved systems.
Establish baselines and performance indicators for development time, review cycles, approved-content reuse, cost, scientific quality, content currency, field usefulness, engaged reach and learning value.
Develop team capability in AI evaluation, copyright, content structuring, omnichannel scientific communication, analytics and emerging scientific-exchange methods.
Use insights and analytics to improve content strategy, channel selection, operating processes and resource allocation.
Develop and execute an external scientific engagement strategy aligned with U.S. Neuroscience Medical Affairs priorities, portfolio strategy and scientific exchange needs.
Coordinate collaborations and partnerships with academic institutions, professional societies, medical education partners and advocacy organizations in accordance with company requirements.
Oversee high-quality, non-promotional scientific exchange with external experts, healthcare professionals, key opinion leaders and other relevant stakeholders.
Serve as a key Medical Affairs point of contact for Thought Leader Liaison and Speakers Bureau-related activities, maintaining clear role boundaries and coordination across governance processes.
Partner cross-functionally with Field Medical, MSLs, Medical Communications, HEOR, Medical Excellence and Global Medical Affairs on scientific collaborations and partnerships.
Establish approaches to evaluate and continuously improve the quality, relevance and execution of external scientific engagement activities.
Lead, coach and develop a multidisciplinary organization spanning Medical Communications, Scientific Communications and MSL Communications, fostering learning, open exchange, accountability and inclusion.
Attract, select, onboard and retain talent; provide development and stretch opportunities; support succession planning and build future-ready capabilities.
Clarify accountabilities and ways of working across MCSE, Medical Affairs, Field Medical, Medical Information, Global Medical Affairs, Clinical Development, Commercial, Regulatory, Legal, Healthcare Compliance and external partners.
Manage budgets, agencies, vendors and internal capacity to deliver high-impact work with appropriate quality, speed and stewardship.
Represent Neuroscience MCSE on relevant Medical Affairs and enterprise forums and contribute to cross-therapeutic-area standards, talent development and best-practice sharing.

Benefits

Annual performance bonus, subject to applicable plan terms and company discretion.
Medical, dental and vision coverage.
Life insurance and short- and long-term disability coverage.
Business accident insurance and group legal insurance.
Consolidated retirement plan (pension) and 401(k) savings plan, subject to eligibility.
Long-term incentive program.
Vacation: up to 120 hours per calendar year.
Sick time: up to 40 hours per calendar year, or up to 56 hours for employees residing in Washington State.
Holiday pay, including floating holidays: up to 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.