Senior Director, Head of Legal Operations

Intuitive•Sunnyvale, CA

12d

About The Position

Intuitive is seeking a Senior Director, Head of Legal Operations to develop and lead its Legal Operations function in partnership with the EVP, Chief Legal and Compliance Officer and the global Legal Leadership Team. The role drives strategic and operational effectiveness across the Legal Department and supervises two current Operations employees. It updates and executes the department’s strategic roadmap, champions continuous improvement, and oversees day-to-day operations, including budgeting, staffing, technology, vendor management, and reporting. The position reports to the Chief Legal Officer. The role also serves as Chief of Staff to the EVP, Chief Legal and Compliance Officer. It supports department communications and leadership materials, coordinates Legal Leadership Team meetings and agendas, tracks key priorities and action items, and serves as a trusted liaison to internal and external stakeholders. Additional projects may be assigned by the EVP, Chief Legal and Compliance Officer.

Requirements

B.A. or B.S. required.
15 or more years of experience in legal operations or related fields.
Eight or more years of people-management experience.
Progressive history in a corporate legal department or law firm management.
Proven track record building and leading diverse teams.
Strong financial management, budgeting, and analytical skills.
Proficiency in legal technology and software, including AI tools.
Excellent written, oral, and negotiation skills.
Strategic thinker with a continuous-improvement mindset.
Ability to be trusted with highly confidential and privileged information.
Positive, dynamic, and self-motivated, with strong organizational skills.

Nice To Haves

M.B.A. or J.D.
Knowledge of healthcare and life sciences industries.
Experience working at or managing outside counsel on a global basis.
Active participation in industry organizations and trade associations.

Responsibilities

Develop annual and mid-term goals and implement initiatives to improve Legal Department effectiveness.
Track performance metrics, arrange employee development opportunities, and conduct third-party benchmarking.
Administer law firm and vendor engagements; track spend, support fee negotiations, lead RFPs, monitor performance, and manage recurring subscriptions.
Partner with Finance to develop and manage the department budget; oversee purchase requisitions and invoices, handle expense accruals, and lead spend analysis and efficiency initiatives.
Evaluate and implement AI and other technology solutions, use data analytics to support decisions, and develop dashboards and reports on billing optimization and financial operations.
Own the strategy, prioritization, and implementation of legal technology projects, including matter management, e-signing, document management, billing, and ticketing systems, in coordination with IT and PMO.
Lead onboarding programs; manage policies and training; oversee document archiving; publish Legal communications; coordinate notarization services; and manage Legal Summits and major events.
Form and lead organization-wide working groups and committees on complex global initiatives, projects, and integrations.
Serve as Chief of Staff and strategic partner to the EVP, Chief Legal and Compliance Officer; manage department communications, prepare board and leadership materials, coordinate Legal Leadership Team meetings and agendas, track and drive follow-through on priorities and action items, and liaise with internal and external stakeholders.
Execute additional projects and responsibilities at the direction of the EVP, Chief Legal and Compliance Officer.