Senior Director - Head of HID Ecosystems
About The Position
HID is seeking a strategic leader to design and execute our Partner Ecosystem program. This role will unite manufacturers, technology partners, consultants, and systems integrators to deliver secure, seamless identity solutions. The Head of Partner Ecosystems will ensure HID technologies integrate effortlessly with partner offerings, creating a connected ecosystem that simplifies deployment, enhances interoperability, and delivers measurable value for end users. Customers need identity solutions that work across multiple devices and vendors without complexity. This role ensures HID delivers that promise by building an ecosystem where HID technology powers seamless interoperate across partner manufacturers and platforms. HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.
Requirements
- BA/BS required (Business, Engineering, or related)
- 15+ years in identity/access management, IoT, or related technology sectors.
- Proven success in building and scaling partner ecosystems, including hardware manufacturers.
- Strong technical understanding of interoperability standards, APIs, and integration frameworks.
- Experience aligning product and technology roadmaps across multiple stakeholders.
- Ability to create business models and incentives for ecosystem adoption.
- Established industry presence and ability to influence standards and market direction.
- Exceptional leadership, negotiation, and communication skills.
Nice To Haves
- MBA degree preferred
Responsibilities
- Designing, launching, and scaling a robust partner ecosystem program that attracts manufacturers, technology partners, and solution providers.
- Defining clear engagement models, certification processes, and incentive structures to drive participation and adoption.
- Aligning HID product and technology roadmaps with partner manufacturers to ensure cross-device compatibility.
- Working with group and Business Area Product Management to help develop tools, APIs, certification programs, and collateral that simplify integration and accelerate deployment
- Building strong relationships with manufacturers, consultants, and integrators to foster innovation and joint solutions.
- Providing resources and programs that enable partners to deliver interoperable, customer-centric solutions.
- Owning cadence-driven training sessions for HID commercial teams to ensure they understand and can articulate the ecosystem value proposition.
- Developing knowledge-sharing programs and resources that empower sales and marketing teams to become effective ecosystem advocates externally.
- Delivering a unified and interoperable ecosystem where HID technologies work seamlessly across HID Business Areas as well as easily integrate into partner solutions.
- Reducing integration complexity for customers and accelerate deployment.
- Enabling manufacturers to innovate with HID technologies and create differentiated offerings.
- Working closely with PACS, Mobile, and other HID business areas to ensure pan-HID alignment.
- Partnering with Corporate Marketing to promote ecosystem success stories and drive awareness.
- Positioning HID as the trusted leader in secure, interoperable identity experiences.
Benefits
- Competitive salary and rewards package
- Competitive benefits and annual leave offering, allowing for work-life balance
- A vibrant, welcoming & inclusive culture
- Extensive career development opportunities and resources to maximize your potential
- To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
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What This Job Offers
Job Type
Full-time
Career Level
Senior
