Senior Director, Global Platform Leader - Web Experience

Johnson & Johnson Innovative Medicine•Raritan, NJ

3d•$178,000 - $307,000•Hybrid

About The Position

We are searching for the best talent for a Senior Director, Global Platform Leader - Web Experience, Comms, XR/VR, Education to be located in Raritan, NJ. The Senior Director, Global Platform Leader - Web Experience, Comms, XR/VR, Education is a business strategist and product‑minded technology leader who partners closely with the cross functional business leadership teams across MedTech to shape growth strategies, modernize platforms, and deliver differentiated digital and AI capabilities for customers and patients. This leader serves as the critical point of connection between business strategy and technology execution, developing technology as a competitive advantage for the business. This is a business‑facing technology role, orchestrating the full breadth of JJT products, platforms, and services to maximize value, speed, and quality for the MedTech portfolio. This role will engage deeply with senior business leaders to define priorities and deliver outcomes. The MedTech Global Commercial Organization encompasses external facing Digital Sites, Education, and XR/VR platforms with integrations across the global commercial platform ecosystem to drive meaningful experiences for patients and physicians.

Requirements

Bachelor’s degree (e.g., Computer Science, Information Systems, Engineering, or Business). Master’s degree preferred.
12+ years in technology leadership with direct experience leading line‑of‑business, engineering, data operations, or product teams; 8+ years of people leadership operating at scale in matrixed environments
Demonstrated ability to apply technology to solve business problems with exceptional communication, influence, and stakeholder partnership across senior levels.
Experience with business processes (bids & tenders, order to cash, customer engagement etc.) – and their interface with foundational technology platforms (ERP, CRM, MES etc.)
Proven track record in product management, agile delivery, and portfolio governance; ability to connect roadmaps to measurable outcomes
Fluency with cloud, APIs, data platforms, analytics, and AI/ML/GenAI; hands‑on leadership implementing these capabilities beyond pilot stages
Experience modernizing legacy environments while introducing new digital and AI‑enabled solutions safely and compliantly.
Proven collaborator with demonstrated ability to influence decisions across a complex, matrixed organization to drive alignment, deliver scalable solutions, and advance strategic priorities to support business needs.

Nice To Haves

Healthcare commercial domain exposure (e.g., CRM, Website Optimization, SEO, Marketing, Education, XR/VR).
Demonstrated experience working with clinical, commercial, and supply chain stakeholders across multi‑country regional footprints.
Demonstrated success hiring and developing outstanding technical and product talent; recognized executive presence and change leadership.

Responsibilities

Co‑create the technology strategy for the Global Commercial organization in alignment with MedTech business goals; translate strategy into a prioritized multi‑year product and platform roadmap with clear value outcomes
Develop technology as a competitive advantage—accelerating innovation, simplification, and go‑to‑market agility across priority markets and franchises.
Serve as strategic technology partner to senior leaders; jointly identify opportunities, advise on the transformation and application of technology to unlock growth, efficiency, and superior customer/patient experience.
Provide accountable technology leadership for end-to-end BU outcomes, aligning strategy, platforms, and execution across the value chain.
Develop compliant technology through strong partnership with functions such as Cybersecurity, Regulatory Affairs, Legal Affairs etc.
Build a strong cross-functional partnership to allow for leveraging technology efforts to accelerate digitalization of processes.
Operationalize AI/ML and GenAI (incl. responsible AI) across commercial the global commercial ecosystem driving customer segmentation targeting and revenue growth analysis, digital assistance for HCP engagement, and workflow automation—grounded in robust data governance and security
Use the power of data and analytics to deliver actionable insights across countries and functions; champion interoperable data platforms, lead data governance and MDM best practices, and privacy‑by‑design practices
Drive a disciplined product management (HPT) approach to ideate, build, and scale high‑impact solutions; link roadmaps to clear OKRs and dependable delivery.
Own the business technology portfolio — prioritization, funding, delivery, adoption, and benefits realization—leveraging global JJT product teams and platforms
Bring an entrepreneurial, externally networked mindset—curate outside‑in innovation and strategic partnerships with technology providers, governments and advisory boards to shape policies and deliver outcomes
Develop and manage a fit for purpose technology budget, ensuring investment decisions align with value, risk, and compliance; continuously optimize run vs. change
Uphold quality, cybersecurity, privacy, and compliance expectations for MedTech software/services; partner with Quality/Regulatory, Legal, and Privacy on requirements.
Ensure technology enables successful product launches and lifecycle management, tailor solutions to local market dynamics and care pathways
Champion customer‑centric design with providers, payers, and health systems; translate HCP and patient needs into product requirements for platform and workflow innovation
Play a critical role in coordinating customers’ engagement in technology aspects (connectivity, cyber security, privacy, etc.) and in contributing to building tech capabilities / strengthen tech skills of the commercialization teams

Benefits

medical
dental
vision
life insurance
short- and long-term disability
business accident insurance
group legal insurance
consolidated retirement plan (pension)
savings plan (401(k))
long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours