Senior Director, Enterprise System Services

City of New York • Brooklyn, NY

16h

About The Position

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The successful candidate will report to the Infrastructure Management division.

Requirements

• A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or
• An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or
• Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.

Responsibilities

• Oversee the architecture, design, deployment and operations of data center infrastructure workload dependencies. Additionally, standardizing and modernizing the provisioning of hosted data center services with fault tolerant, highly available and resilient stacks
• Ensure that people, process, technology are homogenized into a well the orchestrated integrated, streamlined service delivery with automation & expanded self-service
• Oversee Enterprise Systems & Platform Engineering, Enterprise Windows Operations, Infrastructure Build Coordinators, and desktop, portable and Mac systems
• Direct the strategic planning, policy formulation and implementation of the City’s enterprise systems, provide executive management for the development of major programs that seek to coordinate the effective use of technology, administer the technical design and operational activities of the division as well as instituting policies concerning services, methods, standards, and scope for providing the services
• Represent the agency at high-level meetings with citywide partners and other entities
• Ensure that OTI’s technology products and services meet business requirements
• Manage special projects and initiatives as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Director