Senior Director - Encompassing Center

Catholic Charities of the Archdiocese of Chicago•Chicago, IL

11h•Onsite

About The Position

The Senior Director - Encompassing Center provides clinical leadership and operational oversight for a community-based mental health clinic, ensuring high-quality, trauma-informed care while supervising staff, managing partnerships, and directing program development, service delivery, and administrative functions including budgeting, staffing, and billing compliance.

Requirements

Bachelor's Degree in Arts/Sciences (BA/BS) in related field of study
3-5 years relevant clinical experience
Demonstrated clinical leadership experience, including supervision of therapists and volunteers
Strong skills in trauma-informed care, grief support, and group facilitation
Experience managing partnerships with community organizations
Ability to lead teams with compassion, accountability, and collaborative problem-solving
Prior experience with program administration, including coordination with internal operational teams
LCSW/LCPC or equivalent clinical licensure
Background check

Nice To Haves

Master's Degree in Arts/Sciences (MA/MS) in related field of study
5+ years clinical experience, including supervision
Additional training in trauma-informed practice

Responsibilities

Provide clinical leadership for the Encompassing Center, a free community-based mental health clinic serving adults and children in North Lawndale, East and West Garfield Park, and Chicago's Near West Side.
Ensure high-quality, client-centered, and trauma-informed care.
Responsible for all aspects of programming under assigned leadership including service management, expansion and development, and overseeing and refining all quality improvement activities.
Maintain knowledge of insurance billing and ensures all delivered services are eligible for reimbursement.
Supervise team, including clinicians, community outreach staff and support staff members.
Hold regular supervisions and team meetings.
Oversee the intake process for individuals seeking counseling.
Cultivate and manage relationships with community-based partners, ensuring strong collaboration and seamless service delivery.
Work closely with the West Side Expanded Mental Health Services Program Governing Commission, with support from Catholic Charities' Vice President for Mothers and Families.
Lead planning and execution of client-centered events.
Actively participate in strategic planning and identifies trends and opportunities for program development.
Directly responsible for overall management of daily operations of assigned teams.
Hire, train, supervise, and professionally develop assigned staff.
Ensure adequate staffing to meet client needs and volume.
Coordinate with Mission Support, Client and Community Impact, and other internal partners to ensure effective day-to-day operations.
Develop and implement policies and procedures.
Develop, implement, and monitor all budgets under assigned leadership.