Senior Director, Domain Expert - HLS (Professional Services)

Icertis

2d • Remote

About The Position

The Senior Director, Professional Services – HLS Domain Architect is a senior, client-facing leader and thought partner for Icertis Contract Intelligence and Vera AI–enabled transformations in the Healthcare and Life Sciences sector. This role advises senior business and technology executives across pharma, biotech, medical devices, healthcare providers, payers, and health-tech on modernizing contracting and obligation management for complex products, services, and ecosystem partnerships. You will own end-to-end business and solution architecture for HLS use cases, shaping programs that deliver measurable outcomes in compliance, speed-to-market, revenue integrity, and risk management. Working closely with Engagement Leads, Solution Architects, Product, and Engineering, you will design and co-deliver AI-first programs that connect Icertis with core HLS systems such as R&D and clinical platforms, safety and quality systems, ERP, CRM, pricing and market access tools, and provider/payer administration platforms.

Requirements

• Client-facing leadership experience.
• Thought partnership for Icertis Contract Intelligence and Vera AI–enabled transformations in the Healthcare and Life Sciences sector.
• Advising senior business and technology executives across pharma, biotech, medical devices, healthcare providers, payers, and health-tech.
• Modernizing contracting and obligation management for complex products, services, and ecosystem partnerships.
• Experience working closely with Engagement Leads, Solution Architects, Product, and Engineering.
• Ability and willingness to travel domestically and internationally for key workshops, program reviews, and executive engagements.

Responsibilities

• Own end-to-end business and solution architecture for HLS use cases.
• Shape programs that deliver measurable outcomes in compliance, speed-to-market, revenue integrity, and risk management.
• Design and co-deliver AI-first programs that connect Icertis with core HLS systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees