Senior Director Corporate Communications & Public Relations

Omni Hotels & ResortsDallas, TX
Onsite

About The Position

Omni Hotels & Resorts is seeking a dynamic Senior Director of Corporate Communications/Public Relations with proven experience in developing and executing strategic communications and public relations plans. This role is responsible for generating positive exposure, broadening brand awareness, implementing strategic crisis communications, and advancing business objectives across internal and external audiences. The Senior Director will spearhead comprehensive public relations for the Omni brand, deliver hands-on support for key projects, and design and execute media relation strategies, including messaging and securing demand for over 50 hotels. This is an on-site, full-time position based at the corporate office in Dallas, TX.

Requirements

  • College degree in communications, public relations or related fields
  • Superb public speaker with impeccable written and verbal communication skills
  • Exceptional people and leadership skills and strong emotional IQ
  • Experience managing external PR agencies
  • 8 years of travel or hospitality experience
  • 5+ year directing and leading external agencies and internal teams
  • At least three years’ experience in crisis management
  • Program and project management experience
  • Maturity and good judgement in knowing when and how to escalate issues while balancing the needs of various stakeholders, including executive leadership, human resources and legal
  • Ability to multi-task and manage multiple projects, perform well under pressure and be a team player
  • Ability to travel throughout US, Mexico, and Canada

Nice To Haves

  • Partner development and relationship management experience an asset

Responsibilities

  • Develop and execute high-impact and innovative strategies that increase revenue and broaden visibility for the Omni brand across traditional and new media
  • Serve as a trusted media liaison and advisor to Owners, C-Suite and senior executives; serve as a company spokesperson
  • Lead and mitigate crisis communications and reputation management
  • Amplify experiential activations with tastemaker and influencer collaborations
  • Position Omni’s senior executives as thought leaders within the industry; prepare talking points, briefing books and all materials needed for speaking engagements and media interviews
  • Design and execute media relations strategies and messaging to ensure they support business objectives and brand initiatives
  • Manage PR/communications budget
  • Direct and manage small internal and external communications team
  • Architect how PR/Comms is done at the corporate level and regional/local level
  • Develop, plan and execute large-scale events (i.e., hotel groundbreakings and grand opening events) with cross-functional teams and internal/external partners
  • Mentor and guide on-property leaders and marketing teams to understand strategic PR and communications
  • Monitor, research and advise on industry practices and trends to ensure Omni is represented both at the brand and hotel level
  • Oversee, direct and streamline internal communication and write internal communications for senior executives across a variety of mediums
  • Write and edit external communications pieces for executives and media
  • Advise on social media strategies, as needed
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