Senior Director Technology - Cloud Engineering

Travelport•Denver, CO
•Hybrid

About The Position

Travelport is seeking a Senior Director, Cloud Engineering to lead the cloud engineering capability for their next-generation platform. This role requires expertise in building and operating large-scale AWS environments and creating the platform conditions for frontier AI products to function in production. The successful candidate will lead a team responsible for defining the engineering approach for AWS, building the production AWS platform, and onboarding development teams and products. Key responsibilities include driving infrastructure as code, account management, automated pipelines, observability, resilience, operating coverage, and cost control. The role also involves defining how the platform supports AI, data engineering, and high-scale product demand, including the responsible use of AWS Bedrock and other AI services in production. The overarching goal is to make the platform stronger, simpler, and ready for future demands while managing the pipeline of new and migrating products to AWS.

Requirements

  • Led cloud engineering, platform engineering or infrastructure engineering teams running high-scale production systems on AWS.
  • Strong practical knowledge of distributed systems, infrastructure as code, automated deployment pipelines, cloud security, observability and operational reliability.
  • Managed cloud cost, budget and capacity at scale.
  • Understand the engineering choices that drive AWS spend.
  • Sufficient exposure to AI/ML platform needs, data engineering and cloud data platforms to guide real architecture decisions.
  • Ability to operate at a senior leadership level while staying close enough to the technology to challenge decisions properly.
  • Experience in building strong engineering teams, creating clear standards and improving delivery without adding unnecessary process.

Nice To Haves

  • AWS Bedrock or production GenAI experience

Responsibilities

  • Lead the cloud engineering strategy for the Travelport platform, with a focus on AWS, automation, resilience, security and cost.
  • Build stronger engineering standards for infrastructure as code, CI/CD, AWS account management, platform guardrails and developer enablement.
  • Improve the operational model for the platform, including observability, incident response, reliability and 24/7 support coverage.
  • Partner with Product and Commercial teams to get ahead of major demand changes, customer commitments and platform capacity decisions.
  • Work closely with Data Strategy, Architecture, Infrastructure and Cyber teams to support AI, data lakes, data engineering, identity, security and production GenAI use cases.
  • Help define how Travelport scales AI workloads in a cost-aware, secure and reliable way.
  • Lead cloud cost management and capacity planning, including the engineering decisions that drive AWS spend.
  • Challenge platform norms and simplify where complexity is slowing delivery, increasing risk or adding cost.

Benefits

  • 25 days annual leave per annum
  • Hybrid working model
  • Pension contribution
  • Private medical
  • Life assurance
  • Personal travel insurance
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