Senior Director, Clinical Supply Chain Capability Owner

Bristol Myers Squibb • Madison, NJ

18h • Hybrid

About The Position

The Senior Director, Clinical Supply Chain Capability Owner (GCO) designs, manages, and improves cross-pillar capabilities enabling BMS Global Supply Chain (GSC) to deliver on its strategic goals. The GCO has accountability for the continuous advancement and improvement of a horizontal business capability within the Global Supply Chain. The Senior Director GCO is the primary point of contact for the Clinical Supply Chain (CSC) Pillar, ensuring a comprehensive pillar-wide roadmap spanning across capability owners towards best-in-class ambitions. The GCO collaborates with various stakeholders, including GSC Pillar leadership and functional teams, IT, finance, and other GCOs, to ensure consistent execution and drive towards best-in-class maturity of the assigned capability. The GCO leverages digital tools and technologies.

Requirements

• B.S. or BA in supply chain, management, technical field (biotechnology, biology, chemistry, pharmacy, engineering or related disciplines) or data science; a Masters or MBA preferred.
• Advanced certification in Supply Chain Management strongly preferred (e.g. APICS CSCP/ CPIM).
• Operational excellence experience (Green/Black belt or equivalent) preferred.
• 15+ years of experience in Supply Chain Management with specific expertise in Clinical Supply Chain required
• Broad and diverse experience in supply chain functions highly desired.
• Proven track record of leading transformational projects with high performing teams with cross functional teams.
• Strong ability to navigate complex organizations, aligning and integrating cross-functional resources into cohesive teams in a highly matrixed environment.
• Demonstrated ability to identify and deploy innovative ideas that optimize processes and create value.
• Financial management exposure, awareness, and acumen.
• Excellent communication, influencing, negotiation, and stakeholder management skills.
• Lean/ Six Sigma certification highly desired.
• Understanding and exposure to current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) and other regulatory requirements.
• Exposure and experience in Biotech / Pharmaceutical manufacturing processes, principles and practices.
• Comprehensive understanding of the entire value chain, including key business drivers, systems architecture and tool integration (ERP, APS, TMS, etc.).
• They should be able to balance cost, service, and risk strategically across the chain.
• The GCO leads transformation efforts, linking operations to finance and strategy.
• They utilize models, KPIs, data governance, and AI/ML for insight and action.
• Strong understanding of global supply chain processes, with experience in process optimization and standardization while leveraging digital solutions and technologies.
• Lean Six Sigma experience is preferred.
• Excellent interpersonal and communication skills are essential.
• Must be capable of driving discussions, resolving conflicts, and building consensus.
• The GCO integrates cross-functional resources into cohesive teams in a highly matrixed environment.
• Plays a leadership role that inspires and motivates others while fostering a culture of learning and continuous improvement.
• Strong analytical and critical thinking skills are crucial.
• They can identify and prioritize issues, conduct root cause analysis, and propose effective solutions.
• The GCO makes sound and timely decisions, balancing projects and benefits, and conducts process risk evaluations.
• The GCO must have a change mindset and be able to adapt to evolving business needs and priorities.
• They lead and manage change initiatives, ensuring stakeholder alignment and readiness.

Responsibilities

• The GCO is responsible for delivering new and improved capabilities across People, Process, Technology, and Data, for their assigned area of responsibility.
• Acts as the primary point of contact for their associated GSC Pillar.
• Works across capabilities and capability owners to deliver a comprehensive pillar wide roadmap towards best-in-class ambitions.
• Serves as a member of the corresponding GSC Pillar leadership team, representing the capability model on behalf of Business Performance & Transformation and serving as a conduit between the GSC Pillar and Capability Owners and Leads.
• Maintains a comprehensive overview of related capabilities and processes to ensure alignment and integration.
• Act as a thought partner, envision, design, brainstorm, prioritize, deploy solutions.
• Serves as the Conductor, aligning all sections of the Supply Chain to play together.
• Leads cross-pillar end-to-end process standardization and transformation, enabling pillar specific customization where required by business needs.
• Defines process improvement and capability evolution roadmap across people, process, technology and data.
• Use benchmarking and process KPI’s to define opportunities for capability improvement, bringing outside-in perspective to drive best-in-class capabilities.
• Provides leadership for large and highly complex capability programs, including matrix leadership of sub-programs, as applicable.
• Develop training content, key performance indicators (KPI’s) and change management to ensure user adoption and adherence to standard ways of working for deployment of new or uplifted capabilities.
• Provides dotted line leadership to capability leads supporting their area of responsibility, including providing coaching and guidance for successful execution and sustainment of capability enhancements.
• Manage relationships with key stakeholders both within & outside of GSC.
• Provides process expertise, as required, and ensures accuracy of accompanying business process models within their capability scope.
• Drives organization transition through disruption at a faster pace and enable accelerated change management with digital evolution.
• Ensure compliance with regulatory requirements and company policies, maintaining robust governance and data integrity.
• Drives the departments overarching digital strategy.
• Identifies and champions emerging technologies (e.g., AI, automation) that can create a competitive advantage and transform business models at an enterprise level.
• Leads/ Supports the implementation of enterprise-wide integration of digital capabilities, driving scalable automation, predictive analytics, and intelligent planning across complex networks and business models.
• Understands the impact of functional decisions on key KPIs (e.g., cost per unit, inventory turnover, fulfillment rates, supplier lead times).
• Leads cross-functional projects on digital process redesign and capability building using platforms like SAP, Kinaxis, and cloud-based analytics.
• Actively upskills on emerging digital technologies and analytics techniques, showing agility in adopting tools and machine learning.
• Stays at the forefront of digital trends by investing in continuous learning, actively exploring disruptive technologies, and championing digital fluency across leadership and functional teams.
• Understands how AI/ML is used in tools (e.g., automated forecasts, dynamic safety stock, shipment ETA predictions), can validate and question outputs.
• Understands functional or cross-functional data use for decision-making and optimization.
• Actively upskills on emerging digital technologies and analytics techniques, adopting tools and machine learning in planning.

Benefits

• Medical, pharmacy, dental, and vision care.
• BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees))
• 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior