Senior Director, Client Service, Media

Kantar • New York, NY

1d • $130,000 - $150,000

About The Position

The Senior Director role is a strategic leadership position responsible for overseeing a portfolio of high-value accounts and guiding strategic account teams. This individual acts as a senior advisor to executive-level stakeholders, influencing investment decisions and driving multi-year growth plans. The role combines deep expertise in media research and analytics with executive engagement and commercial accountability.

Requirements

• 7+ years in media research, analytics, or consulting with proven success in executive-level engagement.
• Expertise in digital ecosystems, cross-platform measurement methodologies, creative quality, and/or placement and audience insights.
• Strong command of advanced research techniques, including attribution, ROI modeling, and audience segmentation.
• Advanced ability to synthesize complex data into compelling narratives for executive audiences.
• Proven ability to shape strategic investment decisions and drive commercial outcomes.
• Track record of delivering multi-year growth plans and achieving significant revenue targets for an account portfolio.
• Demonstrated success in managing senior client relationships and leading high-performing teams, including direct management of a team of 3 or more professionals.
• Ability to navigate fast-paced agency or complex client environments, balancing strategic depth with delivery efficiency.
• Bachelor’s degree in market research/marketing or related social science and analytic subject areas.
• Masters preferred

Responsibilities

• Oversee a portfolio of high-value accounts; manage and lead small portfolio teams or strategic account teams to deliver exceptional client outcomes.
• Serve as a senior advisor to executive-level stakeholders; influence strategic investment decisions through evidence-based insights.
• Accountable for retention of portfolio and responsible for multi-year growth plans, cross-sell strategies, and achievement of significant revenue targets.
• Lead executive-level research initiatives; synthesize primary, secondary, and advanced analytics into actionable narratives for senior decision-making.
• Optimize resource allocation and deliver operational efficiency across portfolio teams; shape best practices for quality delivery at scale.
• Represent Kantar in industry forums and enterprise-wide initiatives; champion innovation in media analytics and cross-platform measurement.
• Develop and nurture high-performing teams by identifying, mentoring, and advancing top talent through a culture of continuous learning and collaboration.

Benefits

• Medical plans with comprehensive, affordable coverage for a range of health services
• Health Savings Account/FSA
• Dental, Vision and benefits to cover unique healthcare needs
• Wellness Program
• 401k with match
• Tuition Reimbursement, Commuter benefits
• Unlimited PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Director