Senior Director, Client Executive - General Corporates
About The Position
The Enterprise Client Account Lead (ECAL) for General Corporates will be a key leader within BNY’s Commercial Organization, driving strategic relationships and enterprise-level engagement with clients across traditional and digital industries. This leader will serve as the firm’s primary interface to key clients, aligning solutions, insights, and partnership opportunities to help clients achieve their business goals while advancing BNY’s strategic objectives. This is a highly visible role requiring strategic vision, commercial acumen, deep industry expertise, and an ability to collaborate across functions to deliver impactful client outcomes.
Requirements
- Bachelor’s degree or equivalent combination of education and experience required.
- Minimum 15 years of total work experience, ideally within financial services or securities industries.
- A portion of that work experience to be within, or closely related to, the Healthcare industry.
- Proven success in client relationship management, business development, or strategic account leadership.
- A passion for the business with a “drive to win” and outperformance mindset.
- Commercial focus on growing the bottom line while managing and mitigating risk.
- Intellectual curiosity and commitment to continuous learning and improvement.
- Strong leadership presence with the ability to inspire and mobilize teams to deliver superior client outcomes.
- Deep understanding of the financial services, tech, and fintech, including emerging trends, business models, and competitive dynamics.
- Analytical problem-solving skills and structured, fact-based decision-making ability.
- Exceptional communication and presentation skills—able to articulate complex concepts simply to diverse audiences.
- Strong influencing and negotiation skills with the ability to navigate a matrixed organization effectively.
- Demonstrated professional maturity, sound judgment, and ability to instill confidence among stakeholders at all levels.
Nice To Haves
- Advanced or graduate degree preferred.
Responsibilities
- Oversee initiatives defined by business strategy, contributing to the organization’s long-term vision, values, and growth.
- Develop and execute functional strategies to achieve key business objectives, contributing to the setting and achievement of commercial goals.
- Articulate value, deliver insights, and drive consultative engagement with client coverage teams and key general corporates clients.
- Act as the primary interface between assigned business areas, leadership, and clients to create, refine, and execute customized solutions in collaboration with product and design leaders.
- Maintain awareness of client account activity across the firm and serve as the ultimate escalation point for client satisfaction and strategic alignment.
- Partner with revenue areas to improve efficiency, effectiveness, productivity, and control, ensuring alignment with firm-wide objectives.
- Ensure work is integrated across teams and that deliverables meet or exceed product and service quality standards.
- Manage through collaboration within BNY’s Platform Operating Model—engaging across Product, Sales, Marketing, and Commercialization teams.
- Bridge engagements with Sales teams to facilitate a feedback loop between market insights and strategic roadmap direction.
- Develop, mentor, and sponsor junior talent, fostering a culture of growth, collaboration, and innovation.
Benefits
- Generous paid leaves, including paid volunteer time
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
