Senior Director, Business Applications
About The Position
A great experience starts with you! Join our team to help create and develop the future of live entertainment and sports in Orange County! Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions. Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community. Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold The Senior Director, Business Applications is a key technology executive responsible for shaping and executing the enterprise applications strategy across OCVIBE’s expanding portfolio of sports, entertainment, hospitality, real estate, and special events operations. This leader ensures that platforms such as ERP, CRM, point-of-sale, marketing, and integration systems effectively support business growth, operational excellence, and financial performance. Acting as a strategic partner to business leaders, the Senior Director aligns technology capabilities with enterprise objectives, bridging operations, finance, and customer experience through scalable, data-driven solutions. The ideal candidate combines deep technical acumen with strong business intuition, guiding a multi-disciplinary team to deliver transformative, value-based outcomes.
Requirements
- Bachelor’s degree in Information Systems, Business Administration, or a related field required
- Minimum of 8–10 years of experience in enterprise application management, business systems analysis, or IT program leadership, with 3+ years in a managerial capacity
- Demonstrated success leading large-scale ERP/CRM ecosystems (NetSuite, Microsoft D365, Salesforce) in multi-entity environments
- Extensive experience supporting and optimizing real estate business applications, including Yardi and Entrata, to enable efficient operations across mixed-use property portfolios
- Strong understanding of end-to-end business processes and how they are enabled through enterprise systems
- Ability to translate technical concepts into business language and facilitate decision-making among diverse stakeholders
- Excellent leadership, project management, and stakeholder engagement skills, with exceptional strategic planning, communication, and change leadership capabilities
- Proven record of managing large budgets and vendor portfolios
Nice To Haves
- Master’s degree or relevant certifications (e.g., PMP, SAFe) preferred
- Background in sports, entertainment, real estate, or hospitality industries preferred
Responsibilities
- Define and execute the enterprise applications roadmap, ensuring alignment with corporate objectives and digital transformation priorities
- Partner with executive leadership (Finance, Operations, Marketing, Real Estate, and Special Events) to identify technology-enabled efficiencies and growth opportunities
- Lead governance around system architecture, data integrity, and integration strategy to enable seamless cross-platform operations
- Lead and develop the Business Applications organization, including functional analysts, application administrators, and integration specialists
- Establish a center of excellence (COE) for enterprise applications, promoting standardization, best practices, and measurable performance
- Drive organizational change management, ensuring high adoption and ROI on system investments
- Oversee the design, implementation, and continuous improvement of core enterprise platforms, including Microsoft D365 Finance & Operations, Oracle NetSuite, Salesforce, and related systems
- Prioritize and manage a portfolio of business system initiatives, balancing strategic projects, enhancements, and operational stability
- Oversee vendor management, contract negotiations, and partner performance to ensure scalability, reliability, and innovation
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What This Job Offers
Job Type
Full-time
Career Level
Director
