About The Position

LeadVenture is a growth-focused, acquisition-driven SaaS organization seeking a strategic, business-minded Director of Internal Systems to lead and evolve our enterprise systems ecosystem. This is a senior leadership position requiring strong executive partnership, cross-functional prioritization, and hands-on architectural expertise. The Director of Internal Systems will play a pivotal role in shaping the systems backbone that powers our customer experience, revenue operations, and long-term scalability. This role owns the vision, architecture, and performance of our Salesforce-centered technology stack and plays a critical role in enabling scalable growth across Sales, Marketing, Operations, Order Fulfillment, Billing, Support, and Customer Retention.

Requirements

  • 10+ years of progressive experience in CRM and enterprise systems leadership.
  • Deep Salesforce expertise (architecture, administration, optimization).
  • Experience leading cross-functional prioritization at the executive level.
  • Proven success building and coaching internal technology teams.
  • Experience integrating and migrating systems in M&A environments.
  • Strong understanding of enterprise data strategy and system integrations.

Nice To Haves

  • Familiarity with NetSuite.
  • Experience with Jiminny.
  • Experience with Workato or other iPaaS tools.
  • Experience in high-growth or acquisition-driven organizations.

Responsibilities

  • Own and evolve the enterprise systems strategy aligned to LeadVenture’s growth and value creation plan.
  • Lead, coach and develop a high-performing Internal Systems team.
  • Architect and optimize our Salesforce ecosystem, including: Sales Cloud Service Cloud & Service Cloud Voice Self-Service Portals Marketing Cloud CPQ AI capabilities (Einstein/Agentforce and/or 3rd party applications)
  • Drive integrations with Azure Data Lakes and enterprise data infrastructure.
  • Establish governance, data integrity, and scalable architecture standards.
  • Partner with executive leadership to prioritize initiatives, negotiate trade-offs, and balance competing business needs.
  • Lead systems evaluation, integration, and migration efforts for acquired companies as we standardize our tech stack.
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