Director, Business Applications & Integration

National Endowment For Financial Education•Denver, CO

3d•$105,600 - $117,500•Hybrid

About The Position

The Director, Business Applications & Integration leads and executes the phased modernization, integration, and optimization of the organization’s core business systems over a multi-year roadmap aligned with strategic priorities and organizational capacity. As a nationally recognized organization operating with a focused team, we maintain a sophisticated business application environment while valuing agility and cross-functional collaboration. This role serves as the organization’s senior technical lead for business applications and integrations. The Director designs, builds, configures, and integrates core business platforms in-house, ensuring systems are scalable, secure, well-governed, and aligned with operational needs. This is a highly technical individual contributor role combining application architecture ownership with hands-on system build and integration responsibilities. The Director strengthens internal systems' capability, supports responsible adoption of emerging technologies, and reduces long-term reliance on external consultants while maintaining operational stability. The Director partners closely with the Senior Manager of Technology to ensure alignment between business applications and infrastructure, identity, and security standards.

Requirements

Bachelor’s degree in information systems, computer science, business technology, or related field; equivalent experience considered
Minimum 7–8 years of progressive experience in business application architecture, systems integration, or digital platform implementation
Demonstrated experience personally building and maintaining integrations between enterprise SaaS platforms
Experience designing and implementing organization-wide content or document management environments, including information architecture and governance frameworks
Hands-on experience working with APIs, automation tools, data migration processes, and integration platforms
Experience designing reporting or business intelligence pipelines that reduce manual processes and improve data reliability
Strong working knowledge of Microsoft ecosystem tools, including Dynamics CRM, Business Central, Power BI, and SharePoint environments
Experience working within organizations that utilize Managed Service Providers for infrastructure and security operations
Strong analytical, systems-thinking, and technical problem-solving skills
Demonstrated experience building internal technical capability and reducing reliance on external consultants
Experience evaluating AI-enabled enterprise tools, automation platforms, or intelligent workflow solutions within data-sensitive environments

Nice To Haves

Experience working within a nonprofit or mid-sized organization
Experience leading business system modernization initiatives over multi-year roadmaps
Experience consolidating and integrating third-party data sources into reporting environments
Experience with digital analytics and web performance measurement tools

Responsibilities

Lead and execute the phased modernization and integration of core business applications over a multi-year roadmap
Design, configure, and optimize business platforms to support operational effectiveness and long-term scalability
Design and personally implement integrations across systems using APIs, automation tools, middleware, and structured data synchronization methods
Build and refine organization-wide content and collaboration environments, including information architecture, metadata frameworks, permission structures, and document lifecycle governance
Design and implement secure digital platforms that support public engagement and internal operations, ensuring accessibility, performance, and integration with internal systems
Lead hands-on system implementations, including configuration, customization, data migration, testing, and deployment
Design and implement system-based KPI capture and reporting pipelines that reduce manual data entry and improve internal business intelligence capabilities
Develop and maintain cross-system data models, integration documentation, and governance standards to ensure long-term sustainability
Evaluate, integrate, or rationalize third-party systems and data sources to improve cohesion and reduce fragmentation
Troubleshoot and resolve complex system-level issues, including integration failures, workflow breakdowns, and data inconsistencies
Translate technical architecture decisions, system trade-offs, and integration impacts into clear recommendations and practical guidance for executive leadership and non-technical stakeholders
Collaborate with the Senior Manager of Technology and external service providers to ensure application-layer changes align with infrastructure, identity, and security requirements
Lead technical aspects of system transitions to ensure stable and effective rollouts
Build strong cross-functional relationships to ensure systems are understood, adopted, and aligned with business needs
Evaluate emerging artificial intelligence tools and platform capabilities to determine appropriate application within the organization’s business systems environment
Develop and manage a practical AI adoption framework, including build-versus-buy analysis, vendor assessment, data readiness evaluation, and integration considerations
Experience consolidating and integrating third-party data sources into reporting environments using data visualization best practices