Senior Director, Building Operations

Calgary Stampeder Football Club•Calgary, AB

About The Position

The Senior Director, Building Operations provides strategic leadership and executive oversight of all facility operations and maintenance across the Calgary Sports and Entertainment Corporation (CSEC). This role is accountable for building a high‑performing operations organization, ensuring world‑class standards of safety, operational efficiency, fan experience, and asset lifecycle management. A key strategic focus of this role includes supporting the planning, integration, and operational readiness of the Scotia Place building project, overseeing the transition of operations from the Saddledome to Scotia Place, and leading the decommissioning and end‑of‑life operational strategy for the Saddledome. The Senior Director works collaboratively across all CSEC departments, providing direction on operational policies, major capital initiatives, and long‑range infrastructure strategies, while ensuring the seamless delivery of services across all facilities.

Requirements

Between 15+ years of managing large public assembly facilities, strong leadership and coaching background
Minimum 5 years in a senior leadership role
Previous experience opening sports and entertainment facilities in excess of $50 million required
Previous experience delivering major capital renovations for sports and entertainment facilities in excess of $25 million required
Profound knowledge of building codes, occupancy and event set up and conversion
Perform under pressure in a fast paced environment
Ability to work a flexible schedule
A self-starter with exceptional interpersonal and communication skills (written and verbally)
Ability to handle multiple tasks at once and prioritize effectively
Intermediate skills in Microsoft Office applications

Nice To Haves

Knowledge pertaining to ice technology and construction contracting along with project management is considered a strong asset
Experience in sports and event-based environments is preferred
Post-secondary education is considered an asset
Experience working in a sports and event business will be desired

Responsibilities

Build and sustain a strong, collaborative, and high‑performance culture within the Building Operations team.
Provide leadership, coaching, succession planning, and development for managers, supervisors, and technical staff across all operational functions.
Champion an operating environment grounded in exceptional fan experience, operational excellence, and safety-first practices.
Serve as a senior operational leader in the Scotia Place building project, contributing to planning, design review, systems integration, operational readiness, and commissioning.
Lead building operations planning for the transition from the Saddledome to Scotia Place, including staffing plans, training, systems mapping, process redesign, and continuity of operations.
Oversee the decommissioning of the Saddledome, ensuring responsible asset disposition, safe shutdown procedures, regulatory compliance, and risk mitigation throughout end‑of‑life activities.
Oversee the development and execution of facility operations, maintenance programs, and lifecycle strategies to ensure reliability, efficiency, and optimal building performance.
Continually evaluate and refine operational policies, processes, and service models to improve efficiency, reduce costs, and enhance service delivery.
Provide leadership in environmental sustainability and green building initiatives, driving continuous improvement in energy management and sustainable operations.
Develop and manage comprehensive business plans including objectives, operating budgets, and capital budgets that support long‑term corporate priorities.
Lead all major maintenance and capital projects, ensuring proper planning, execution, reporting, and alignment with organizational objectives.
Participate in the capital specification, procurement, and acquisition of facility equipment, technologies, and infrastructure investments.
Oversee procurement, performance management, and evaluation of third‑party facility service providers and contractors.
Maintain strong, ongoing communication with internal departments to support effective cross‑functional service delivery.
Represent Building Operations in executive‑level discussions, cross‑departmental committees, and strategic planning groups.
Ensure employees are recognized, supported, and provided with resources to excel in their roles.
Partner with Human Resources to ensure recruitment, workforce planning, and training needs are met.
Actively champion and participate in organizational safety programs, ensuring compliance with all safety regulations, policies, and procedures.
Manage additional projects, initiatives, and responsibilities as assigned by the executive leadership team.
Demonstrate continuous commitment to organizational values, operational excellence, and delivering exceptional experiences for all fans, athletes, partners, and staff.