Senior Director, Analytics and Reporting Services

Compassus•Brentwood, TN

1d•Remote

About The Position

The Senior Director, Analytics and Reporting Services is responsible for leading the enterprise analytics, business intelligence, and reporting services function for Compassus. This role provides strategic and operational leadership for the teams, platforms, processes, and services that enable the organization to translate data into actionable insight, improve decision-making, and better support clinical, operational, financial, and strategic performance. This position requires a strong analytics mindset, deep business acumen, and the ability to partner effectively across clinical operations, finance, revenue cycle, growth, quality, compliance, human resources, and technology. The Senior Director will ensure that Compassus has trusted analytics capabilities, well-governed reporting, scalable data products, and practical insights that support the broader information needs of the business. This role is not simply responsible for producing reports. It is accountable for building and maturing a high-performing analytics and reporting service model that helps the business answer important questions, identify trends, understand performance drivers, monitor outcomes, and act on opportunities. The Senior Director will play a key role in advancing Compassus from traditional report fulfillment toward consultative analytics, governed self-service, and insight-driven decision-making.

Requirements

Bachelor’s degree in Business Analytics, Data Analytics, Information Systems, Computer Science, Healthcare Administration, Finance, Statistics, or a related field
10+ years of progressive experience in analytics, business intelligence, reporting, data services, or related technology leadership roles
Experience leading analytics, business intelligence, or data services teams
Strong analytical skills with the ability to interpret complex data, identify trends, and develop actionable insights
Demonstrated ability to partner with senior leaders to define priorities and deliver high-value analytics solutions
Experience with enterprise analytics and reporting platforms (e.g., Power BI or similar tools)
Strong understanding of data governance, data quality, metric standardization, and reporting best practices
Experience building or maturing self-service analytics capabilities
Excellent communication, storytelling, and stakeholder management skills, with the ability to translate complex concepts into clear business language
Proven ability to lead teams through change, manage competing priorities, and deliver results in a fast-paced environment

Nice To Haves

Master’s degree in Analytics, Business Administration, Healthcare Administration, Information Systems, Statistics, Data Science, or a related field
Experience in healthcare or post-acute care (hospice, home health, palliative care, or revenue cycle)
Experience with Microsoft data and analytics platforms (e.g., Power BI, SQL Server, Azure Data Factory, Microsoft Fabric)
Experience with enterprise data environments (data warehouses, lakehouses, semantic layers, governed datasets, data catalogs)
Experience applying analytics to areas such as clinical operations, revenue cycle, finance, growth, workforce planning, or compliance
Familiarity with HIPAA and healthcare data privacy requirements
Experience with advanced analytics, forecasting, predictive modeling, AI-enabled analytics, or automation
Experience leading analytics transformation initiatives, including reporting rationalization, dashboard standardization, or self-service enablement

Responsibilities

Lead the development and execution of the enterprise analytics and reporting services strategy aligned with organizational priorities
Work closely with business leaders to understand priorities, clarify business problems, and define key performance questions
Ensure analytics efforts are focused on meaningful business outcomes and measurable impact
Serve as a consultative partner to senior leaders and operational teams, helping them interpret data and make informed decisions
Translate data into insight by helping stakeholders understand what the data means, why it matters, and what actions to consider
Promote a culture of data-driven decision-making across all functions, including clinical operations, hospice, home health, palliative care, revenue cycle, finance, growth, compliance, and workforce management
Oversee the enterprise reporting and business intelligence function, including reports, dashboards, scorecards, and data products
Ensure reporting deliverables are accurate, reliable, timely, and aligned with business needs
Establish standards for dashboard design, metric presentation, report development, testing, deployment, and ongoing support
Improve the quality, consistency, and usability of reporting services across the organization
Reduce duplicative reporting, retire low-value reports, and strengthen governance and standardization
Ensure reporting is supported by trusted data sources and consistent business definitions
Establish and manage an effective intake, prioritization, and delivery model for analytics requests
Partner with business and technology leaders to prioritize work based on value and urgency and communicate delivery expectations
Define and maintain trusted enterprise metrics, common business definitions, and governed semantic models
Promote standardized reporting practices to ensure consistency and reliability across the organization
Partner with Data Engineering, Technology, Compliance, Information Security, and business data owners to improve data quality, access, and usability
Support development of scalable, reusable data products and governed datasets for enterprise use
Ensure analytics solutions are sustainable, secure, and designed for long-term value
Promote data stewardship practices, including documentation, ownership, and validation
Align stakeholders around key metrics and reduce confusion from inconsistent reporting logic or conflicting data sources
Expand governed self-service analytics capabilities across Compassus
Develop standards, tools, training, documentation, and support models to enable effective data access and use
Define the balance between centralized analytics development and self-service capabilities
Ensure self-service analytics is supported by appropriate governance, security, and standardized definitions
Enable the business to move faster without compromising trust or data integrity
Improve analytics literacy by promoting effective use of dashboards, metrics, trends, and performance tools
Identify opportunities to apply advanced analytics, including forecasting, trend analysis, predictive modeling, and AI-enabled insights
Support the transition from historical reporting to forward-looking, proactive analytics
Modernize analytics delivery and improve reporting efficiency
Automate manual processes where appropriate
Evaluate and leverage emerging analytics platforms and technologies responsibly
Partner with Technology and business leaders to ensure solutions are practical, compliant, secure, and aligned with enterprise priorities
Lead, develop, and mentor a team of analytics, reporting, and business intelligence professionals
Set clear expectations, manage performance, and build team capabilities
Foster a culture of accountability, curiosity, service, quality, and continuous improvement
Guide the team toward a more consultative analytics model
Strengthen team capabilities in analytical thinking, business acumen, communication, and insight delivery
Balance responsiveness to business needs with maintaining trusted data and scalable, sustainable solutions
Ensure analytics and reporting services align with Compassus policies, data security requirements, and privacy standards
Maintain compliance with healthcare regulatory obligations, including proper handling of sensitive and protected health information
Ensure appropriate role-based access, data sharing controls, and reporting governance
Partner with Information Security, Compliance, and Technology teams to secure analytics platforms, reports, datasets, and dashboards
Lead the enterprise Analytics and Reporting Services function, including strategy, operating model, service delivery, and team performance
Drive the transition from report fulfillment to consultative analytics and insight-driven decision support
Establish and manage intake, prioritization, demand management, and stakeholder communication processes
Oversee the design, development, deployment, and support of analytics and reporting solutions
Partner with business leaders to translate needs into meaningful analytics, dashboards, and data products
Collaborate with Data Engineering and Technology teams to ensure data pipelines, platforms, and models meet business needs
Ensure analytics solutions are accurate, secure, compliant, supportable, and user-friendly
Develop and track performance measures for the function, including delivery timelines, adoption, stakeholder satisfaction, report rationalization, self-service maturity, and business value delivered