Senior Director, Advanced Insights, Data Innovation & Integration

Royal Bank of Canada • Toronto, ON

1d • Hybrid

About The Position

The Senior Director, Advanced Insights, Data Innovation & Integration is accountable for the development, execution, support and oversight of data engineering capabilities for Customer Data Management & Analytics. This role is responsible for providing robust and effective data solutions with new and innovative ways to leverage data across Personal Banking & Commercial Banking (PB&CB) and RBC businesses for new opportunities. The Sr. Director defines, supports and informs business strategies through the breakdown, analysis and understanding of vast amounts of data, both internal and external to PB, CB and RBC. They provide engagement and leadership to data engineering teams to deliver business data solutions for PB & CB applications, reports, and regulatory requirements. This role interacts with senior leaders, technology, functional units, business intelligence, strategy, and analytics to ensure business value is generated from the data services overseen by the Senior Director. This is a hybrid role with 4 days in the office.

Requirements

• 10+ years proven experience defining, developing, and executing data and business strategies that align with business goals.
• Strategic leadership experience in building out business data products, Data analytics, CRM analytics, marketing, digital analytics experience.
• Collaborating and advising senior executives while leading and executing strategic projects / programs.
• Proven track record in building and leading diverse teams, having had hands-on experience with digital and data engineering, model development, analytics, data governance, and leveraging insights to drive strategic decisions.
• Experience managing multi-million-dollar portfolios, including funding/budget management.
• Demonstrated ability to consult and to lead on complex change management concepts.
• Experience and broad understanding of digital and technology delivery.

Nice To Haves

• Ability to lead, motivate and inspire team, including promote a culture of high performance that celebrates inclusivity and innovation.
• Familiarity with strategic technologies such as cloud computing, AI, machine learning, and data analytics.
• Think creatively to address unique or ambiguous situations and to find solutions to complex problems.
• Excellent stakeholder management, influencing, and executive-level communication skills.
• Comfortable with ambiguity, adept at navigating change, and have the ability to prioritize and multitask under pressure.
• Excellent written and verbal communication skills with the ability to evaluate and articulate complex information.
• Strong problem solving, strategic mindset with a strong understanding of our revenue-generating businesses and financial literacy.

Responsibilities

• Responsible for driving strategic business growth, inspiring direction while fostering a culture of innovation and accountability.
• Manage a high-performing team of people leaders, directors, their senior managers, and managers who are actively engaged, committed to RBC values, and accountable for delivering superior client experience, operational excellence, and team performance.
• Proactively engage in innovation and ideation, present and recommend opportunities to senior leadership and lead the build out of those opportunities.
• Manage external data vendors, assessing feasibility of potential new vendors, current vendors and sourcing potential vendors based on industry knowledge and existing/emerging technology in alignment with key support partners.
• Evaluate and benchmark data products and market trends to inform data product strategy, to support data and digital road map.
• Leverage and build relationships with external product owners to understand potential fit or synergies with RBC’s existing or potential future technologies.
• Be the RBC expert/trusted advisor on a client centric view across Canadian Banking, functional groups, strategy and sales force.
• Work directly with senior executives across PB&CB to bring focus to Data products and new innovative solutions to create new revenue and cost savings opportunities.
• Prioritize & scale data liberation to evolve our view of clients & prospects.
• Design & drive adoption of prioritized data assets designed for reuse.
• Unlock new value pools through advance insight generation.
• Drive the digital insights and analytics capabilities and enable new capabilities to support Marketing Mix Modelling (MMM) and Value Based Bidding (VBB capabilities).
• Partner with business leaders to thoroughly understand PB&CB business objectives and data capability requirements in order to best support and recommend technology solutions, both current and future in partnership with key delivery partners.
• Recognize and promote data sharing within PB&CB to optimize business needs.
• Determine optimal solutions based on project requirements, identify new solutions not present or build on existing solutions already existing within RBC.
• Accountable for the delivery of business value for the data products and services that the senior director oversees.
• Accountable to build and deploy processes and practices to ensure that data engineering meets and exceeds audit, RBC and regulatory requirements.

Benefits

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
• We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed