Senior Director, Account Management

Gainwell Technologies LLC

7d•$130,600 - $186,500•Remote

About The Position

At Gainwell, we are passionate about helping those most vulnerable get access to high-quality, affordable healthcare. We harness the power of technology to help our clients improve the health and well-being of the members they serve. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Join us and build your career with an inclusive team that thrives on finding innovative solutions to some of healthcare’s biggest challenges. Your role in our mission Effectively plans, budgets, and manages client account economics (i.e., full P&L). Understands client’s business and demonstrates technical competence in the services and industry. Manages multiple complex contracts and a revenue base. Understands the political and competitive landscape, and proactively protects and grows business accordingly. Builds strong relationships internally at Gainwell and externally with clients at various levels to facilitate integration and drive results. Adds value by identifying client expectations and then exceeding mutually agreed-upon objectives. Successfully attracts, manages, retains, and develops employees, including succession planning. Continually promotes Gainwell by developing further contacts within the business community and serving as an ambassador in the market. Proactively shapes needs and expansion opportunities to optimize client service. Assists executive leadership in identifying and managing client risks. Assists in identifying partnerships that enhance the organizations ability to enter new contracts and markets.

Requirements

Bachelor’s degree required, Masters degree (MBA or healthcare related) desired
10+ years of sales and account management experience in a healthcare insurance environment, Medicaid and Medicare experience desired. Financial background preferred.
5+ years experience directly managing staff
5+ year project management experience
Strong analytical and healthcare technology background preferred

Responsibilities

Effectively plans, budgets, and manages client account economics (i.e., full P&L).
Understands client’s business and demonstrates technical competence in the services and industry.
Manages multiple complex contracts and a revenue base.
Understands the political and competitive landscape, and proactively protects and grows business accordingly.
Builds strong relationships internally at Gainwell and externally with clients at various levels to facilitate integration and drive results.
Adds value by identifying client expectations and then exceeding mutually agreed-upon objectives.
Successfully attracts, manages, retains, and develops employees, including succession planning.
Continually promotes Gainwell by developing further contacts within the business community and serving as an ambassador in the market.
Proactively shapes needs and expansion opportunities to optimize client service.
Assists executive leadership in identifying and managing client risks.
Assists in identifying partnerships that enhance the organizations ability to enter new contracts and markets.