Senior Dining Services Director

Compass Group•New York, NY

1d•$110,000 - $125,000•Onsite

About The Position

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. As the Senior Director of Dining Services, you’ll lead a large, dynamic corporate dining operation overseeing four retail outlets, pantry operations, two salaried managers, and approximately 50 hourly union associates. This is a highly visible leadership opportunity for an experienced foodservice professional who can drive operational excellence, develop strong teams, and serve as a trusted partner to the client. The operation is typically Monday through Friday, with hours of operation from 7:00 a.m. to 6:30 p.m., offering the opportunity to lead a complex, high-volume program in a primarily weekday environment. The Senior Director of Dining Services is responsible for the overall success of the account, including daily operations, team leadership, client relationships, financial performance, talent development, and service excellence. This role requires a forward-thinking, proactive leader who can confidently serve as the face of the operation while developing a strong management team and maintaining exceptional standards.

Requirements

5+ years of proven leadership experience.
2–4+ years of direct foodservice operational management experience.
Experience leading large teams and multiple managers in a complex foodservice environment.
Experience managing union associates strongly preferred.
Multi-outlet, retail dining, corporate dining, or high-volume foodservice experience preferred.
Strong knowledge of P&L, budgets, purchasing, inventory, labor, and cost controls.
Strong understanding of food and catering trends, production, sanitation, presentation, and quality.
Exceptional client relationship, communication, and leadership skills.
Forward-thinking, proactive, polished, and comfortable being the face of a high-profile operation.

Nice To Haves

Bachelor’s degree or equivalent combination of education and professional experience.
Contract-managed foodservice experience desirable.
ServSafe certification preferred.

Responsibilities

Provide overall leadership for four retail dining outlets and pantry operations.
Lead and develop 2 salaried manager direct reports and approximately 50 hourly union associates.
Oversee daily foodservice operations with a focus on quality, hospitality, efficiency, and consistency.
Serve as the primary client partner and maintain strong relationships across departments.
Manage account profitability, P&L, budgeting, purchasing, inventory, labor, and cost controls.
Ensure food quality, presentation, and service consistently meet high standards.
Recruit, coach, mentor, and develop management and hourly teams.
Direct safety, sanitation, food safety, and facility maintenance programs.
Identify opportunities to improve the guest experience, operational performance, and financial results.
Foster strong relationships between culinary, operations, pantry, retail, and client teams.
Bring a proactive, forward-thinking approach to continuously improving the dining program.