Senior Digital Product Manager

Charles Schwab Inc.•Austin, TX

5h•$130,000 - $170,000•Onsite

About The Position

Charles Schwab's Digital Retail Digital Payments and Move Money team builds key experiences for clients and strives to continue to make it easier for clients to get funds where they want. Our motto is “Make It Easy”, so we focus on delivering best-in-class experiences for clients that make moving assets into, between, and out of Schwab as simple and intuitive as possible. We collaborate across user experience, product, client service, operations and technology teams across the enterprise to build products clients love. We are looking for an Senior Product Manager (individual contributor) to lead across our Transfers & Pay functions, helping us craft the future money movement at Schwab. We are on a journey to build the future of financial services. We help our clients and advisors plan for and build towards their financial goals and they are passionate about the tools and experiences we provide. This role will have responsibility for critical, high-volume Transfer & Pay experiences across web and mobile channels. This includes ongoing activities with high performing scrum teams (bug management, clear acceptance criteria and consistent user stories, and identifying and driving closure of dependencies). This Senior Product Manager will lead Product discovery for assigned products working with Design partners for experience enhancements and develop understanding of complex backend integrations to build high quality experiences that delight our client. The role will require a strong sense of storytelling to frame problems and opportunities to influence strategic roadmaps and alignment across leadership cross functional teams.

Requirements

Bachelor's degree
5 + years strong product management and/or program management experience with demonstrated ability to develop and implement product strategies and deliver high priority initiatives
Product management experience in financial services
A passion for digital innovation and commitment to superb client experience
Superior communication skills, ability to communicate complex messages and trade-offs and tell a compelling story
Experience working in a collaborative multi-disciplinary team within an interactive process and an Agile development methodology
Effective relationship builder – ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types
Strong Process Management discipline with a keen understanding of how to implement process practices
Strong analytical and creative problem-solving skills
Highly developed understanding or program management across multiple businesses
Currently authorized to work in the United States on a full-time basis without employer sponsorship.

Nice To Haves

Post graduate degree
Expertise in Schwab move money processes and experiences

Responsibilities

Lead across our Transfers & Pay functions, helping us craft the future money movement at Schwab.
Have responsibility for critical, high-volume Transfer & Pay experiences across web and mobile channels.
Manage ongoing activities with high performing scrum teams (bug management, clear acceptance criteria and consistent user stories, and identifying and driving closure of dependencies).
Lead Product discovery for assigned products working with Design partners for experience enhancements.
Develop understanding of complex backend integrations to build high quality experiences that delight our client.
Frame problems and opportunities to influence strategic roadmaps and alignment across leadership cross functional teams.
Support the development and execution of the product strategy and roadmap for assigned digital capabilities, facilitating PI planning across teams, maintenance, and stakeholder reviews.
Own and manage digital products and/or enterprise capabilities in an Agile delivery environment.
Drive analysis and insights with external and internal resources to understand a problem and develop experiences through research and iterative design to develop solutions to meet and exceed client and internal stakeholder expectations.
Lead cross-team product and planning activities that ensure roadmaps are aligned on business objectives and regulatory deliverables.
Influence alignment across partner teams, as needed.
Actively contribute to high-performing teams. Serve as a leader within the Digital Payments & Move Money by supporting team members and activities across all existing Product Managers.