Senior Digital Product Manager - Remote

UnitedHealth Group • Minnetonka, MN

1d • Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
UnitedHealthcare is a rapidly growing company dedicated to transforming the healthcare industry through innovation. We are seeking an enthusiastic and curious individual who is well-versed in all things digital to fill the role of Digital Product Manager for the Medicare Supplement Online Enrollment (MS OLE) team. In this role, you will be responsible for the product strategy and vision to be executed on by the development team. This includes communication and negotiating with key stakeholders to understand initiatives’ priority within the broader road map and serving as subject matter expertise for the product. In this position you will be a liaison between your business partners and delivery teams.
You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

• 2+ years of experience in ecommerce and/or digital product role
• 2+ years of experience in agile teams
• Ability to develop and maintain relationships to establish trust and credibility across a matrixed, cross-functional team
• Demonstrated ability to manage and prioritize deliverables
• Proven solid communication skills, including written, spoken and presentation styles

Nice To Haves

• Health care experience or experience in other interactive and digital industries such as retail and financial services or digital agencies
• Experience with Agile software development processes. Formal experience with one or more recognized Agile methodologies (Scrum, etc.) or toolsets (VersionOne, Rally, etc.)
• Experience working successfully in a large, matrixed organization
• Experience coordinating priorities and contributions of a network of stakeholders from across a large, diverse organization
• Experience delivering Web experiences that meet user needs based on usability research, UX design and information architecture principles, and product
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

• Work with the Medicare Supplement Online Enrollment (MS OLE) digital product team to develop and execute a product roadmap for enhancing user experiences
• Refine and/or expand details of capabilities and/or features including identifying how the experience will work, dependencies to make it work, risks and acceptance criteria; provide supportive information and requirements documentation of your findings
• Function as a liaison between front-end and back-end capabilities to ensure seamless consumer experience; Create and maintain product documentation, including flows, user journeys, and data integrations
• Collaborate with key stakeholders to understand current experiences, identify gaps, and gather data requirements for new consumer experiences
• Conduct product and market research and competitive analysis to identify gaps and opportunities.
• Participate in post-release testing and health checks as required
• Work with leaders from tele-sales or distribution and partner with digital product managers to identify opportunities, define gaps in desired optimized experiences and/or identify data needs required to optimize existing agent experiences and deliver new digital experiences
• Serve as an advocate for our shoppers and agents to build and improve their digital experiences while integrating with other areas of our business to deliver on our omnichannel goals
• Provide project management support to keep digital product teams on track and better communicate with our key stakeholders
• Partner with product analysts and product owners and key business partners to identify potential areas for improvement and personalization

Benefits

• In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
• No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees