Senior Digital Product Owner - Remote

UnitedHealth Group•Minnetonka, MN

1d•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This role is responsible for executing against the digital product strategy and vision outlined by the Product Management team for our Medicare online shopping experiences. You will work with key business and technical stakeholders to define, document, and prioritize new digital products and existing digital product enhancements. Manage priorities and obstacles. Escalate issues. Share responsibility with scrum team on delivering high quality product launches and enhancements. Work closely with technical team. Ensure legal and regulatory compliance. Position background: This position is for a Digital Product owner that will be bridging the gap between business and development teams, ensuring that the digital product(s) or service(s) being built align with business goals and deliver value. This role will co-manage a team of product owners, assisting improving product owner performance, increasing efficiency and agile maturity, continues innovation and improvement and overall retention and development of talent. The Digital Product Owner will work with Insurance Solutions Digital Services scrum teams & quality assurance and technical experts as well as many business stakeholders, business owners, other digital product managers, Marketing team members, Tele-sales, and Call Center team members. This product owner will interface with two scrum teams supporting five channels of Medicare Supplement OLE. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

6+ years of experience using Agile methodology
2+ years of experience in ecommerce and/or digital roles
Experience with Agile software development processes. Formal experience with one or more recognized Agile methodologies (Lean, SaFE, etc.)

Nice To Haves

Health care experience or experience in other interactive and digital industries such as retail and financial services or digital agencies
Experience as a product owner or analyst that has documented requirements
Experience working successfully in a large, matrixed organization
Experience coordinating priorities and contributions of a network of stakeholders from across a large, diverse organization
Experience delivering web experiences, both consumer and non-consumer facing, that meet user needs based on usability research, UX design and information architecture principles, and product management methodologies
Experience working collaboratively at all levels and across business lines using influencing skills
Proven organization skills with ability to be flexible and work with ambiguity
Demonstrated ability to manage and prioritize deliverables
Ability to develop and maintain relationships to establish trust and credibility across a matrixed, cross-functional team
Solid communication skills, including written, spoken, and presentation communications
Ability to develop and maintain relationships to establish trust and credibility across a matrixed, cross-functional team
Solid communication skills, including written, spoken, and presentation communications
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

Complete pre-sprint planning activities, working with the Digital Product Manager and Digital Product Analyst
Collaborate with Scrum Master for sprint & release planning, create and maintain a robust backlog, set daily stand-up meetings, weekly grooming sessions, and retrospective
Feature creation, including providing supportive information, articulating definitions (acceptance criteria) and requirements to assist the team(s) with feature sizing and overall development. User Story creation to provide detailed information to define acceptance criteria and ensure seamless handoff to scrum team
Attend daily scrum calls to monitor each phase of the product development cycle, prioritize defects, rely important information to scrum team, assist to any questions/unknowns that appear, review test scripts, participate in testing efforts with QA&E and provide final sign off that team user stories meet the given acceptance criteria
Set, invite, and lead digital product demos to key stakeholders. Communicate any process changes, escalations, blockers, delays to appropriate stakeholders
Participate in prerelease testing (PAT) & Post Health Checks
Ensure that the products delivered meet the required quality standards, business goals, and customer expectations. Review product increments and provide feedback to teams for continuous improvement. Identify and implement process improvements to increase team velocity, streamline workflows, and reduce bottlenecks in product delivery
Oversee release planning, ensuring that teams are on track to meet delivery deadlines and that products are launched with minimal disruption
Proactively identify potential risks and dependencies within the product development process and work with teams to mitigate them. Act as the liaison between the product teams and stakeholders (business, technical, and leadership), managing expectations and ensuring effective communication