Senior Digital Product Manager

Think Company•Philadelphia, PA

7d•$100,000 - $130,000•Hybrid

About The Position

As a Senior Digital Product Manager, you’ll take strategic, end-to-end ownership of a high-visibility digital product area spanning customer support or voice & communications, depending on placement. This is a Think Company staffing opportunity with one of our enterprise clients. You’ll be fully embedded with one of our strategic client partners, collaborating daily with their stakeholders, working within their processes and structures, and representing Think Company through strong delivery, communication, and consulting acumen.

Requirements

Extensive digital product management experience, including ownership of complex, customer-facing digital products and leadership of cross-functional initiatives in agile environments
Strong track record owning product roadmaps and prioritizing backlogs from strategy through execution
Track record of translating vision and near-term strategy into a specific, prioritized backlog of work
Demonstrated ability to influence cross-functional teams and executive stakeholders without direct authority
Cross-functional leadership experience partnering with product, UX, content, engineering, analytics, marketing, and technology teams
High degree of data fluency — comfortable using KPIs and analytics to drive backlog decisions and communicate progress
Excellent communication, presentation, and stakeholder management skills

Nice To Haves

Opportunity to coach and mentor a junior product manager on the team (for Voice & Mobile focus area)

Responsibilities

Serve as the strategic owner of a high-visibility digital product area, maintaining a living roadmap that evolves with customer needs, business priorities, and platform capabilities
Make prioritization and sequencing decisions that balance customer and business impact, stakeholder needs, and technical feasibility
Lead delivery by defining product requirements and guiding solution design, backlog refinement, UX reviews, sprint planning, and development demos as the primary product representative
Partner cross-functionally across product, UX, content, engineering, analytics, sales, marketing, and technology teams, coordinating a broad and complex stakeholder group
Maintain ongoing alignment with leadership and operations stakeholders to ensure strategy and execution stay connected
Define and track KPIs, using customer research and analytics to identify opportunities and continuously improve the digital experience
Communicate roadmap progress, release timelines, performance, and business impact to stakeholders and leadership