Senior Digital Product Manager - NetSuite
About The Position
Why join us? Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. About this Opportunity The MillerKnoll Digital team is creating a customer-centric, digitally enabled business model that transforms how our family of brands operates. We’re building seamless, data-driven experiences through digital solutions across our platforms and we’re looking for a Sr. Digital Product Manager with experience in Retail NetSuite ERP to help lead this evolution. In this pivotal role, you’ll collaborate with stakeholders across Finance, Supply Chain, Retail Operations & Technology to lead new projects, evolving our strategy around ERP processes, including Order-to-Cash, Procure-to-Pay, Inventory Management, Finance, and Purchasing. You’ll leverage your experience in NetSuite ERP to uncover problem areas, identify new opportunities, and define requirements for customizations within the platform. You will be key to building a robust and scalable digital backbone supporting all MillerKnoll brands.
Requirements
- 5+ years of product management experience.
- NetSuite experience is required
- Demonstrated ability to define and manage product roadmaps, prioritization, and stakeholder alignment
- Strong analytical and problem-solving skills, with a data-driven approach to product optimization
- Solid understanding of ERP principles such as Purchasing, Inventory, Financials, Payment, Suite Analytics, and Saved Search
- Experience leading cross-functional projects in a matrixed environment
- Excellent communication and presentation skills with both technical and business audiences
- Bachelor’s degree in Computer Science, Business, or a related field (or equivalent experience)
Responsibilities
- Define product features and requirements and lead the implementation of new digital products and integrations within the NetSuite ERP ecosystem
- Continuously assess NetSuite updates and partner apps to uncover opportunities that enhance MillerKnoll’s business processes and system capabilities
- Own roadmap development tasks by identifying opportunities, defining initiatives, scenarios, epics, and stories
- Partner with technical teams in data mapping exercises and solution design review sessions
- Lead standups, backlog refinement activities
- Support major system upgrades and migration of functionalities to and from NetSuite and its ecosystem applications
- Ensure all necessary user acceptance, performance, and post-production testing is conducted and documented according to MillerKnoll testing guidelines
- Manage third-party vendors and integration partners to ensure alignment with strategic business outcomes
- Evaluate and communicate performance of one or more digital properties
- Lead cross-functional project teams to implement and maintain product features
- Assign work to the analysts in the team
- Use analytics and customer research to measure product effectiveness and to direct future product development
- Perform additional responsibilities as requested to achieve business objectives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
