Senior Digital Marketing Account Manager

Accel Marketing Solutions•Montvale, NJ

5d•Remote

About The Position

Accel Marketing Solutions is a leading digital marketing agency dedicated exclusively to helping law firms grow. We partner with attorneys across the United States, delivering strategic marketing solutions that generate measurable business results and long-term success. Our services include Search Engine Optimization (SEO), Google Ads (PPC), Local SEO, website design and development, social media marketing, content marketing, video production, reputation management, and AI-driven marketing strategies. We believe exceptional client service is our greatest competitive advantage. Every member of our team is expected to think strategically, communicate proactively, and deliver measurable value to our clients. We're seeking an experienced Senior Digital Marketing Account Manager to serve as the trusted advisor and primary point of contact for our law firm clients. This is not a traditional customer service position. You'll be responsible for building long-term client relationships, leading strategic meetings, interpreting digital marketing performance, coordinating internal teams, and ensuring every client receives an exceptional experience. The ideal candidate combines outstanding relationship management skills with a deep understanding of digital marketing and the ability to confidently communicate complex marketing concepts to attorneys and business owners. Client retention is the primary objective of this role. Account growth is a secondary responsibility that naturally results from delivering exceptional service and strategic value.

Requirements

A minimum of 5 years of Account Management, Client Success, or Client Services experience.
A minimum of 5 years of digital marketing experience.
Experience managing multiple client relationships simultaneously.
Experience presenting marketing performance reports directly to clients.
A deep understanding of SEO, Google Ads (PPC), Google Business Profile, social media marketing, website performance, and Google Analytics 4 (GA4).
Excellent written, verbal, and presentation skills.
The ability to thrive in a fast-paced, fully remote agency environment.
Strong understanding of Search Engine Optimization (SEO).
Strong understanding of Google Ads (PPC).
Strong understanding of Google Business Profile / Local SEO.
Strong understanding of Organic and paid social media marketing.
Strong understanding of Website performance and user experience.
Strong understanding of Google Analytics 4 (GA4).
Strong understanding of Digital marketing strategy.
Ability to confidently explain complex marketing concepts and performance data to attorneys and law firm decision-makers using clear, non-technical language.

Nice To Haves

A bachelor's degree is preferred but not required.

Responsibilities

Serve as the primary point of contact and trusted advisor for assigned law firm clients.
Build long-term client relationships through proactive communication and strategic guidance.
Schedule, lead, and document recurring client strategy meetings.
Analyze website performance and digital marketing data.
Review SEO, Google Ads (PPC), social media, website performance, local search, and Google Analytics 4 (GA4).
Translate marketing data into clear, actionable business recommendations.
Coordinate with SEO, PPC, Social Media, Content, Web Development, and Leadership teams to execute client strategies.
Manage project timelines and ensure client deliverables remain on schedule.
Proactively identify and resolve client concerns before they become issues.
Drive long-term client retention through exceptional service.
Identify opportunities for additional services that align with client goals.
Maintain accurate meeting notes, action items, and client documentation.
Stay current on digital marketing trends and best practices.
Serve as the quarterback for every client relationship, ensuring internal teams remain aligned and accountable for delivering exceptional results.