Senior DevOps Engineer

Pacific Life • Newport Beach, CA

9d • $113,490 - $138,710 • Onsite

About The Position

Pacific Life is seeking a talented Senior DevOps Engineer to join their Illustrations Platform Team, which supports the Consumer Markets Division (CMD), on-site at their Newport Beach headquarters. The Illustrations Platform Team provides the infrastructure, tooling, deployment processes, operational support, and shared services for Pacific Life's illustration systems. This role combines software engineering, DevOps, platform engineering, security, and operational ownership, focusing on improving the reliability, security, deployment experience, and developer productivity of a business-critical platform. While the role involves working with tools like Visual Studio, C#, VB.NET, SQL Server, and Azure DevOps, the primary focus is on ensuring the platform builds cleanly, deploys reliably, operates securely, and remains highly available.

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience.
• 5+ years of software engineering experience using C# and the .NET platform.
• 3+ years of hands-on experience administering and supporting Azure DevOps, including pipelines, releases, repositories, and deployment automation.
• Strong Git experience, including repository administration, branching strategies, pull request workflows, and source-control governance.
• Experience supporting business-critical production applications in a DevOps, Platform Engineering, Site Reliability Engineering (SRE), or Application Support capacity.
• Strong PowerShell scripting and automation experience.
• Experience working with CI/CD pipelines and deployment automation.
• Working knowledge of IIS, Windows Server, SQL Server, Application deployment practices, and Certificate management.
• Experience with GitHub Advanced Security (GHAS), SonarQube, JFrog, or similar security and code quality tools.
• Familiarity with Microsoft Azure cloud services and cloud-hosted application environments.
• Understanding of networking fundamentals, including load balancing, SSL/TLS, DNS, and Authentication and SSO technologies.
• Experience with monitoring, logging, observability, and operational health tooling.
• Strong troubleshooting and root cause analysis skills.
• Excellent communication skills and the ability to collaborate effectively with both technical and non-technical stakeholders.
• A calm, professional, ownership-oriented mindset when supporting mission-critical systems.

Nice To Haves

• Experience leading or participating in enterprise source-control modernization efforts, including TFVC-to-Git migrations, repository consolidation, and branching strategy design.
• Experience implementing DevSecOps practices within enterprise software environments.
• Experience driving platform reliability, resiliency, and operational excellence initiatives.
• Experience supporting highly available customer-facing applications.
• Experience with Infrastructure as Code (IaC), configuration management, or infrastructure automation practices.
• Experience supporting financial services, insurance, annuity, or other highly regulated industry platforms.
• Proven ability to build credibility and influence across development, infrastructure, security, architecture, and business teams.
• A passion for operational excellence, automation, continuous improvement, and building systems that last.

Responsibilities

• Own and continuously improve Azure DevOps CI/CD pipelines, release orchestration, deployment automation, and build engineering processes for web applications, desktop applications, APIs, and supporting services.
• Own source control strategy and governance across the Illustrations Platform, including Git administration, branching strategies, repository standards, and developer enablement.
• Coordinate production deployments, including scheduled evening and weekend release windows, and validate post-deployment application health.
• Serve as a senior technical responder for production incidents, driving triage, mitigation, communication, root cause analysis, and long-term corrective actions.
• Drive improvements in platform reliability, scalability, resiliency, performance, and recovery capabilities.
• Improve operational observability through monitoring, logging, alerting, dashboards, and diagnostics.
• Maintain and support application platform infrastructure across IIS, Windows Server, application pools, SSL certificates, service accounts, scheduled tasks, and supporting services.
• Partner with Infrastructure, Security, Networking, and Enterprise Architecture teams on hosting, cloud, networking, identity, and environment changes.
• Own the platform's security posture in partnership with Security, including vulnerability remediation, dependency management, GitHub Advanced Security findings, static code analysis remediation, certificate lifecycle management, service account governance, and SSDLC compliance activities.
• Build PowerShell and C# automation solutions that reduce manual operational effort and improve developer productivity.
• Drive modernization initiatives including source control improvements, deployment automation, infrastructure automation, and platform engineering best practices.
• Produce technical documentation, operational runbooks, and knowledge-transfer materials that ensure operational sustainability across the team.
• Write and maintain production .NET applications, services, and automation tools that directly improve platform reliability, supportability, security, or integration health.
• Participate in production support activities, including after-hours incident response and occasional weekend deployment windows.

Benefits

• Medical, Dental, Vision
• Wellbeing Reimbursement Account
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave
• Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree