Senior DevOps Engineer

Higginbotham•Ridgeland, MS

About The Position

Fortress Affinity Management (FAM) is Higginbotham's standalone affinity insurance platform, purpose-built to turn group relationships into scalable, recurring insurance programs. FAM provides the complete infrastructure needed to support these programs, including digital intake systems, member portals, and dedicated service teams, all aimed at reducing friction and improving results for both producers and their clients. Because those member-facing systems run continuously for live client groups, the platform depends on reliable cloud infrastructure and disciplined release practices — which is where this role sits. The Sr. DevOps Engineer is the dedicated, full-time owner of uptime and infrastructure for the company's web services, Blazor applications, and supporting tools across Azure, AWS, and Cloudflare. Day to day, this role owns CI/CD pipelines, environment provisioning, the team's shared development environment, and incident response for live client environments. As the application portfolio grows, this role keeps infrastructure, pipelines, and reliability practices scaling alongside it.

Requirements

5+ years of experience in a DevOps, site reliability, or infrastructure engineering role required
Hands-on experience with Azure DevOps Pipelines (CI/CD) required — must be able to own and extend existing pipelines
Experience with Infrastructure as Code (Bicep or Terraform) required
Linux administration experience (shell scripting, terminal multiplexers) required
AWS administration experience required (IAM, S3; exposure to Bedrock or comparable AI services a plus)
Cloudflare experience required (WAF, DNS, bot protection) for protecting public-facing applications
Experience with structured logging, monitoring, and alerting tooling (e.g., Serilog, Seq, or comparable) required

Nice To Haves

Exposure to Bedrock or comparable AI services a plus
Azure certification (AZ-400 or AZ-104) a plus

Responsibilities

Own and operate Azure infrastructure supporting the company's web services and Blazor applications, including App Service, Key Vault, Managed Identity, and Entra ID, and maintain backup, failover, and resiliency across those environments
Administer AWS resources supporting the company's AI/automation tooling (e.g., Bedrock) and related services
Manage Cloudflare configuration for CDN, WAF, and bot protection across public-facing applications
Maintain and support the team's shared Linux development environment used for AI-assisted development tooling
Own and extend Azure DevOps Pipelines across the company's web services, Blazor applications, and supporting tools
Build and maintain Infrastructure as Code (Bicep or Terraform) for repeatable, auditable environment provisioning
Support database migration deployment and environment promotion practices across dev, test, and production
Partner with developers to keep build, test, and deployment pipelines fast and reliable as the project portfolio grows
Serve as the primary on-call owner for platform uptime across live client environments, including after-hours response to production incidents — not only deployment windows
Monitor logging and telemetry sources to catch and respond to issues proactively
Lead incident response and post-incident review for platform outages or degraded service
Maintain and continuously improve infrastructure documentation and runbooks
Manage secrets, certificates, and identity-based access across environments — including Key Vault, Managed Identity, and AWS IAM — and keep infrastructure patched and configurations hardened