Senior DevOps Engineer

GROW

10d • Hybrid

About The Position

GROW Inc is an Australian FinTech company founded in 2016, focused on revamping the administration platforms for the Superannuation and Managed Funds industries using modern technology and Distributed Ledger Technology (DLT). Their platform, DLTA, aims to make super and investments more timely and accessible, while enabling wealth management companies to offer more cost-effective solutions to improve the financial wellbeing of Australians. With over 1 million users, GROW Inc is expanding and seeking talented individuals to join their mission. They describe themselves as rebels with a cause, emphasizing authenticity, diversity, and a commitment to making a significant impact.

Requirements

• Ensure platform reliability and resilience by defining and meeting service reliability targets, managing error budgets, and developing/testing disaster recovery plans.
• Implement and enhance observability across platforms, including monitoring, alerting, logging, metrics, and tracing to provide clear insights into system performance and reliability.
• Manage cloud infrastructure and architecture (AWS), driving continuous improvement, scalability, and resilience of cloud and network environments.
• Automate infrastructure and platform operations using Infrastructure as Code and CI/CD practices to reduce toil, improve repeatability, and accelerate delivery.
• Own cloud cost management (FinOps) by monitoring usage, improving cost predictability, identifying efficiencies, and reporting on cloud and software spend.
• Deliver and support platform tools and features, including participating in discovery, proof‑of‑concepts, build vs buy decisions, implementation, training, and ongoing support.
• Enable and support software delivery pipelines, maintaining and improving continuous delivery platforms and supporting build, deployment, and release processes.
• Participate in operational support and incident management, including on‑call rotations, incident response, root cause analysis, and continuous improvement.
• Maintain high standards of governance, risk, and security, ensuring platforms are secure, patched, compliant, and aligned with audit and certification requirements.
• Provide technical support to internal teams and customers, acting as an escalation point, supporting onboarding and integrations, managing data exchange mechanisms, and collaborating with vendors.

Responsibilities

• Ensure platform reliability and resilience by defining and meeting service reliability targets, managing error budgets, and developing/testing disaster recovery plans.
• Implement and enhance observability across platforms, including monitoring, alerting, logging, metrics, and tracing to provide clear insights into system performance and reliability.
• Manage cloud infrastructure and architecture (AWS), driving continuous improvement, scalability, and resilience of cloud and network environments.
• Automate infrastructure and platform operations using Infrastructure as Code and CI/CD practices to reduce toil, improve repeatability, and accelerate delivery.
• Own cloud cost management (FinOps) by monitoring usage, improving cost predictability, identifying efficiencies, and reporting on cloud and software spend.
• Deliver and support platform tools and features, including participating in discovery, proof‑of‑concepts, build vs buy decisions, implementation, training, and ongoing support.
• Enable and support software delivery pipelines, maintaining and improving continuous delivery platforms and supporting build, deployment, and release processes.
• Participate in operational support and incident management, including on‑call rotations, incident response, root cause analysis, and continuous improvement.
• Maintain high standards of governance, risk, and security, ensuring platforms are secure, patched, compliant, and aligned with audit and certification requirements.
• Provide technical support to internal teams and customers, acting as an escalation point, supporting onboarding and integrations, managing data exchange mechanisms, and collaborating with vendors.

Benefits

• Growth Opportunities – Last year over 20% of our team stepped up through promotion!
• ME Days – Take an additional 4 days of leave off per year to support your wellbeing and recharge the batteries!
• Hybrid Working Model – We've adopted a true hybrid work approach!
• Inclusive Holidays – Flexibility to swap public holidays to recognise what matters most to you!
• 10 Weeks Paid Parental Leave – Irrespective of parenting role, as well as Superannuation contributions for new parents while on unpaid parental leave for a period of up to 12 months!
• Learning & Development Budget – Up to $500 per year to use on your own development!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed