Senior DevOps Engineer

Metrc•Lakeland, FL

2d•Hybrid

About The Position

About Metrc Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As Senior DevOps Engineer, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company. General Overview A Senior DevOps Engineer is responsible for building and maintaining infrastructure and tools that enable rapid software development and deployment. This role works closely with development, QA, and IT operations teams to automate processes, monitor systems, and improve CI/CD pipelines, ensuring system reliability, performance, and scalability while providing production support for customer-facing and supporting infrastructure.

Requirements

At least 5 years of working experience in a DevOps capacity
Bachelor’ degree in Computer Science or a relevant field. Equivalent working experience is acceptable.
Deep knowledge of CI/CD tools (TeamCity, GitHub Actions, GitLab CI, CircleCI)
Solid understanding of networking, DNS, load balancing, firewalls, and security principles
Hands-on experience with monitoring and observability tools
Hands-on Cloud experience, Azure preferred
Expertise in Windows Server and Linux
Experience with compliance and security standards (SOC 2, HIPAA, ISO 27001)
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Responsibilities

Define and develop DevOps infrastructure projects
Design and implement secure automation solutions for each of the different environments relative to our SDLC (development, staging/UAT, production)
Experience with cloud security, such as managing users, roles, and privileges through IAM and integrating vulnerability assessment tools with CI/CD pipeline
Proficient in scripting/programming languages for automation – Python / Bash / PowerShell
Design, implement, and maintain CI/CD pipelines across multiple environments
Manage Infrastructure-as-Code (IaC) using tools like Terraform, CloudFormation, or ARM
Excellent troubleshooter
Establish milestones for necessary contributions from departments and develop processes to facilitate their collaboration
Analyze current technology utilized within the company and develop steps and processes to improve and expand upon them
Participate in on-call rotations and incident response processes
May perform other additional duties and responsibilities as assigned.