Senior DevOps Engineer

Clarivate • Ann Arbor, MI

27d • Hybrid

About The Position

We are looking for a Senior DevOps Engineer to join our team in Ann Arbor, MI. The DevOps team is responsible for everything between the hardware and the application. If you are an expert in Linux and have experience supporting larger applications, then we would love to speak with you!

Our DevOps team is responsible for the hybrid cloud infrastructure that powers Clarivate’s suite of Academic & Government (A&G) products, with a primary focus on our academic library platforms. We own everything between the hardware and the application - ensuring our systems are secure, reliable, scalable, and able to support mission‑critical products used by institutions around the world.

You’ll join a highly experienced DevOps team that is globally distributed, collaborating daily with partners across the US, EU, Israel, and India. The team works closely with R&D, Infrastructure Engineering, and Product to design and operate complex production environments, automate at scale, and continuously improve how our platforms perform and grow. We value deep technical expertise, strong ownership, and thoughtful collaboration across time zones and cultures.

Requirements

• Bachelors’ degree or higher in Computer Science, IT, or related technical field or equivalent relevant experience
• At least 5+ years managing systems in a large-scale production environment.
• At least 5 years of experience working in datacenter facilities and with datacenter grade hardware. Understanding of physical computer fundamentals - CPUs, memory, storage, and so on. Ability to troubleshoot hardware issues.
• At least 5 years of experience with Bash/Python scripting.
• At least 5 years of experience managing a JVM based application stack. Understanding of Java memory management, Jetty/Tomcat configuration, and monitoring.
• At least 5 years of experience with virtualization and containerization technologies.
• At least 5 years of experience with using and configuring monitoring tools such as Nagios and Kibana.

Nice To Haves

• Understanding and ability to perform basic administration of database systems.
• Deep understanding of DevOps concepts, configuration management (Puppet, Chef, etc.), deployment tools (Jenkins).
• Deep understanding of networked storage. Ability to work with iSCSI and NFS mounts.
• Deep understanding of networking and various communication protocols/standards - TCP/IP networking, DNS, HTTP / REST, SSL.
• Experience with managing public cloud services - AWS, Azure, Google Cloud.
• Software Engineering experience in a higher-level language such as Java or C++.
• Experience managing database systems such as MySQL, MongoDB, or Cassandra. Including ability to write MySQL queries, diagnosing performance issues, and configuring replication.
• Experience working with 3rd party vendors and contractors to set up meetings, product evaluations, and product purchasing.
• Ability to create project plans, budgets, presentations, and documentation involving different products and teams.

Responsibilities

• Ensure day to day functionality, performance and security of our products.
• Works closely with the R&D and Infrastructure Engineering teams on: Infrastructure sizing, provisioning, and capacity management.
• Monitoring performance and troubleshooting application issues. Resolving or escalating as necessary.
• Helping diagnose hardware, networking, and other infrastructure issues and working with Engineering teams on resolutions.
• Updates, upgrades, and migrations of everything from server firmware to databases and application code.
• Backups and disaster recovery.
• Creates, updates, and maintains automation of the application ecosystem using a multitude of tools.
• Keeps learning! Assesses new technologies, suggests and implements improvements to existing tools and processes.
• Independently manages long term projects and acts as an SME/Owner of application and automation components.
• Helps manage capacity, costs, and budgets.
• Acts as an escalation point for R&D and Product teams.
• Acts as a thought leader, architect, and mentor to Jr. team members and other teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior