Senior DevOps Engineer
About The Position
BetterHelp is the world's largest online therapy service, aiming to make mental health care more accessible globally. As a Senior DevOps Engineer, you will join a team focused on building and maintaining production and corporate systems, ensuring their reliability and availability. This role is for an engineer passionate about creating robust systems and tools, with expertise in containerization, AWS, Kubernetes, and GitOps. The company values individuals who are deeply involved in the product's mission and success, fostering a collaborative and fun work environment. BetterHelp emphasizes employee well-being and professional development, believing that business and individual growth are interconnected. You will have the opportunity to make an immediate impact, be challenged daily, and receive support from a strong community.
Requirements
- 5+ years of experience in DevOps or as an SRE (or equivalent production engineering role).
- Strong experience with AWS, Docker, and Kubernetes.
- Experience with CI/CD pipelines and methodologies.
- Experience with IaC tooling such as Terraform.
- Very knowledgeable in Linux systems.
- Strong verbal and written communication skills.
- Strong ability to think on your feet, come up with innovative solutions, and solve problems that may be completely unique.
Nice To Haves
- Expertise in containerization, AWS technologies, Kubernetes, and GitOps.
- Passion for building reliable and highly available systems and tools.
- Involvement in product, mission, and success beyond task completion.
Responsibilities
- Design, implement, deploy, and maintain reliable systems and processes.
- Provide service outage escalation response alongside software engineers.
- Participate in on-call incident management rotation.
- Manage configuration and security of instances across multiple environments.
- Manage and build core tools, services, and infrastructure across the entire organization.
- Monitor production systems and networks.
- Develop and deploy automation to improve efficiency.
Benefits
- Remote work with regular in-person bonding experiences sponsored by the company
- Competitive compensation
- Holistic perks program (including free therapy, employee wellness, and more)
- Excellent health, dental, and vision coverage
- 401k benefits with employer matching contribution
- The chance to build something that changes lives – and that people love
- Any piece of hardware or software that will make you happy and productive
- An awesome community of co-workers
- Performance bonus
- Teladoc Health Benefits 2026
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
